Suchergebnisse

"This book brings together a team of international contributors who provide expertise on current strategies, tactics, and methods for understanding quality of US healthcare delivery and processes. It provides a solid foundation on the components and importance of quality, while incorporating techniques to continuously improve and transform a healthcare system. This edition includes: new chapters that address hardwiring quality into the organization's culture for consistent delivery and the latest developments in healthcare, as well as maps a path for healthcare transformation; emphasis on the Affordable Care Act as it relates to quality; a discussion of the importance of quality in transitioning from fee-for-service models to value-based payment; tools to measure and improve patient experiences, such as dashboards and scorecards; and information on emerging trends and challenges in healthcare, including electronic health records and physician engagement."--Provided by publisher

"Every healthcare organization is on its own unique journey, but each one needs a road map to a common destination-quality. Improving the quality of care is an essential strategy for surviving-and thriving-in today's demanding healthcare environment"--