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Diversity and public administration: theory, issues, and perspectives
Featuring all original chapters, this book presents a balanced, comprehensive overview of the policies and practices for achieving racial and ethnic diversity in public organizations, with a strong orientation toward improving diversity management in the public sector. The book can be used both as a main text and a supplementary text in classes that focus on diversity, diversity management, public administration and multiculturalism, diversity and public productivity, public service delivery and diverse populations, and public policy and changing demographics.
Public policy and the Black hospital: from slavery to segregation to integration
In: Contributions in Afro-American and African studies 165
A post‐modern cultural competency framework for public administration and public service delivery
In: International Journal of Public Sector Management, Band 20, Heft 7, S. 622-637
PurposeThe dramatic population growth of Hispanics and immigrants, combined with the issue of diversity, in the United States population raises several important questions about the future role of public administration and the delivery of culturally appropriate and culturally responsive public programs and public services in the post modern era of diversity. What is cultural competency in public programs and public service delivery? Can public agencies become culturally competent organizations? What is a cultural competency model for public administration and public service delivery? Aims to answer these questions that point to the need for a "new" kind of public servant and public service agency provider– one who possesses explicit cultural competency skills to work with racial/ethnic and cultural/linguistic groups in the delivery of public programs and public services.Design/methodology/approachUtilizing a literature review approach, the paper examines the concept of culture in public administration and argues that "culture" and "competency" must be tied together thereby leading to a contemporary standard and operational framework for advancing cultural competency in public administration and public service delivery. The article argues that cultural competency can enhance public administration/public service delivery normative values by increasing an agency's ability to work efficiently, effectively, and equitably in the context of cultural differences.FindingsThe paper concludes that there are five reasons for incorporating cultural competency into the study and practice of public administration/public service delivery and moving a public agency toward cultural competence.Practical implicationsEmbracing cultural competency in public service delivery recognizes the salience of understanding the cultural context in which any direct public service encounter occurs. Advancing cultural competency presents an opportunity to address the incomplete and often times inaccurate public services and public programs provided to minority populations. A focus on cultural competency increases the relevancy of a public agency's administration, services and programs to the groups that can best utilize them. Having knowledge, awareness, and skills in cultural competency, service delivery professionals are better prepared to do their jobs.Originality/valueThis paper should be of value to both academics and practitioners as they grapple with diversity and immigration issues, public administration, public programs and public service delivery.
A post-modern cultural competency framework for public administration and public service delivery
In: International journal of public sector management: IJPSM, Band 20, Heft 7, S. 622-637
ISSN: 0951-3558
A Post-Modern Cultural Competency Framework for Public Administration and Public Service Delivery
In: International journal of public sector management, Band 20, Heft 7, S. 622-637
ISSN: 1758-6666
A post-modern cultural competency framework for public administration and public service delivery
In: International journal of public sector management: IJPSM, Band 20, Heft 6-7, S. 622-637
ISSN: 0951-3558
Federal set-asides policy and minority business contracting: understanding the adarand decision
In: International journal of public administration, Band 22, Heft 7, S. 1001-1016
ISSN: 1532-4265
Public contracting, policy preferences and minority business enterprises
In: International journal of public administration, Band 22, Heft 7, S. 997-999
ISSN: 1532-4265
Federal Set-Asides Policy and Minority Business Contracting: Understanding the Adarand Decision
In: International journal of public administration: IJPA, Band 22, Heft 7, S. 1001-1016
ISSN: 0190-0692
Health Care Reform, Managed Competition, and the Urban Medically Underserved: Some Preliminary Questions About Structure, Equity, and Quality Care
In: Journal of health & social policy, Band 8, Heft 4, S. 31-52
ISSN: 1540-4064
Minority Procurement Policy Design, a Reply to Timothy Bates and Darrell Williams
In: Journal of urban affairs, Band 17, Heft 1, S. 19-22
ISSN: 1467-9906
State and local government set-aside programs and minority business development in the post-crosonera: the efficacy of disparity studies
In: International journal of public administration, Band 18, Heft 7, S. 1011-1064
ISSN: 1532-4265
Government set-asides, minority business development, and public contracting: introduction
In: International journal of public administration, Band 18, Heft 7, S. 1007-1010
ISSN: 1532-4265
State and Local Government Set-Aside Programs and Minority Business Development in the Post-Croson Era: The Efficacy of Disparity Studies
In: International journal of public administration: IJPA, Band 18, Heft 7, S. 1011-1064
ISSN: 0190-0692