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Social media increasingly condition how public authorities build legitimacy when engaging with citizens. In this paper we report on a study of the increasing use of and exposure to social media and social networking platforms in two Swedish public authorities, the Social Insurance Agency (SIA) and the police force. Although formally grounded on the same civic principles, the two authorities have significantly different approaches to social media as a way to generate internal and external legitimacy. SIA has mainly implemented an e-government approach to rationalize services to become more efficient and customer oriented, by using social media as one of several media channels. The police force, however, adopted an e-governance approach to build legitimacy through interaction and reflexive discussion between government and citizens as a way to create transparency and nuance citizens' attitude towards the police force. Building on a two-dimensional public government/governance framework, we reflect on how the two studied authorities' social media practices shape and are shaped by different governing practices in their legitimacy work.

Abstract
This article analyses the development of FinTech companies in relation to traditional banks in four countries: Denmark, Estonia, the Netherlands and Sweden. Based on approaches drawn from the sociology of markets and field theory, we analyse and theorize about empirical data from secondary sources, official documents and 38 interviews with key actors. Whereas digital technologies have been commonly depicted as a source of disruption for established business models, suggesting that the rise of FinTech leads to competitive upheaval in the financial sector, more recent studies argue that such interpretations are exaggerated. Here, we propose the emergence of a 'coopetitive' market ecosystem that combines co-operative and competitive connections between incumbents and challengers who often share the same infrastructure. FinTech firms are shown to function as catalysts in the transformation towards this ecosystem shaped by coopetitive interdependence between the actors.

Emerging technologies with artificial intelligence (AI) and machine learning are laying the foundation for surveillance capabilities of a magnitude never seen before. This article focuses on facial recognition, now rapidly introduced in many police authorities around the world, with expectations of enhanced security but also subject to concerns related to privacy. The article examined a recent case where the Swedish police used the controversial facial recognition application Clearview AI, which led to a supervisory investigation that deemed the police's use of the technology illegitimate. Following research question guided the study: How do the trade-offs between privacy and security unfold in the police use of facial recognition technology? The study was designed as a qualitative document analysis of the institutional dialogue between the police and two regulatory authorities, theoretically we draw on technological affordance and legitimacy. The results show how the police's use of facial recognition gives rise to various tensions that force the police as well as policy makers to rethink and further articulate the meaning of privacy. By identifying these tensions, the article contributes with insights into various controversial legitimacy issues that may arise in the area of rules in connection with the availability and use of facial recognition.

This report aim to go behind narratives of digitalization as a uniform force of disruption, job destruction and revolutionary change at work, and convey a nuanced picture of digitalization played out at ordinary Nordic workplaces in traditional sectors of work. The report is explorative and the findings preliminary, but the picture emerging is nevertheless sobering. Findings show how digitalization in important sectors of Nordic labour markets are marked by gradual adaptation rather than paradigmatic, disruptive change. The connection between digital technologies and the organization of work emerges as a two-way relationship where institutions and politics still matter. Our empirical observations also suggest that the actors in the Nordic model of work are able to continue to influence this relationship in ways that appear to be compatible with the modus operandi of the model.