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Job seekers are increasingly turning to the Internet. Government Web sites not only provide information about employment opportunities but also convey messages, whether intentional or not, about values and priorities that affect individuals' perceptions of the attractiveness of the state as an employer. This study replicates private sector–based research by examining the diversity messages reflected in text and visual imagery on 50 state government Web sites. Overall, in contrast with private companies, a majority of states do not demonstrate a clear commitment to diversity on their Web sites. Rather, the states place greater emphasis on customer service and efficiency. Given the increased importance of the Internet as a recruitment tool, findings suggest the need for greater attention to the diversity messages conveyed by state government Web sites. The article concludes with some practical recommendations for more effective use of this medium to advance diversity-related recruitment goals and suggestions for future research.

Increasing cultural diversity in both the public and private sectors has focused attention on the differences between various ethnic groups in their attitudes and performance at work. This study examines the similarities and differences in work climate perceptions and levels of job satisfaction among Anglo-American and Mexican-American employees of a general purpose local government. Mexican-Americans comprised a majority of the workforce studied, thus the observed differences in their work attitudes relative to the Anglo employees can be attributed to cultural differences rather than a numerical minority status. This study also provides some insight into the challenges that face public managers as the workforce becomes more socially representative. The results are used as a basis for developing specific recommendations for public sector managers and personnel administrators.

Front -- Contents -- Inside the Year Book -- Reflections on the First Decade of the 21st Century: Leadership Implications for Local Government -- Second-Order Devolution? What City Managers Have to Say -- Alternative Notions of Community: Understanding Local Government Responses to Immigrants -- Economic Development Strategies for Recessionary Times: Survey Results from 2009 -- The Early Stage of Local Government Action to Promote Sustainability -- Achieving Greater Accountability in Social Programs -- The Hurt Dividend: Residents' Appreciation for Local Government Services in Tough Times -- How Local Governments Are Navigating the Fiscal Crisis: Taking Stock and Looking Forward -- Police and Fire Personnel, Salaries, and Expenditures for 2010 -- U.S., Canadian, and International Organizations Serving Local Governments -- Professional, Special Assistance, and Educational Organizations Serving Local and State Governments -- Authors and Contributors -- Cumulative Index, 2007-2011.