Childhood Experience and (De)Diasporisation: Potential Impacts on the Tourism Industry
In: Journal of Tourism, Heritage & Services Marketing (JTHSM), 2020, Vol. 6, No. 3, pp. 14-24, DOI: 10.5281/zenodo.4056264
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In: Journal of Tourism, Heritage & Services Marketing (JTHSM), 2020, Vol. 6, No. 3, pp. 14-24, DOI: 10.5281/zenodo.4056264
SSRN
In: Journal of Tourism, Heritage & Services Marketing, Band 6, Heft 3, S. 14-24
Purpose: This study is addressing the dearth of research regarding children in the tourism industry and cognate sectors, alongside contributing to existing literature on diaspora, and diaspora tourism.
Methods: In order to get the most reliable results, triangulation, which is a form of mixed methods, that enables to view a topic from more than one perspective, is used.
Results: Post-colonial, post-conflict, and post-disaster destinations are relying heavily on their diaspora not only for the survival of their tourism industry, but more generally speaking for their economic and social sustainability. It is therefore very important for the country of origin to main a strong link with the members of the diaspora, whether they belong to the first or second generation onward of the diaspora. The main challenge is to keep the connection with the younger generation. The results of this study reveal that childhood experience of the country of origin is a transformative tool which can lead to either dediasporisation (if negative), or transnational attachment (if positive).
Implications: Destination Marketing Organisations therefore need to put in place suitable events (and activities) which are based on an edutainment and advertainment model, while applying other key principles. If successful, it is expected that children will go through three different stages: young diaspora thinkers, actioners; and transformers.
In: Seraphin , H 2018 , The elusive goal of sustainable tourism. A Case Study of the Camino de Santiago in France and in Spain . in H Seraphin & E Nolan (eds) , Green Events and Green Tourism: An International Guide to Good Practice . Routledge .
For more than a thousand years, pilgrims have trodden the Camino de Santiago to the tomb of Saint James the Greater in Santiago de Compostela. Despite its cultural and religious heritage, the pilgrimage's popularity declined in the 16th and subsequent centuries, only to see a huge resurgence in recent decades. Somewhat paradoxically, the rejuvenation of a pilgrimage that is partly about a return to nature has raised a number of environmental issues. Hence, the recent influx of pilgrims is forcing the actors involved in managing this intangible asset to address the practical and pragmatic aspects of sustainable tourism. In conclusion, although the foundations for developing sustainable tourism along the Camino de Santiago have been laid, there remain large differences between what has been done in Spain and in France. Spain's more global vision of the tourism economy and appreciation of its strategic value have given it a lead over France. However, France has made significant progress in recent years, as the government has understood that this unique heritage must be preserved by carefully managing the Routes of Santiago and the development of tourism along them. The Camino de Santiago has the potential to become a paradigm of cross-border sustainable tourism.
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In: Seraphin , H 2017 , ' Terrorism and tourism in France: The limitations of dark tourism ' , Worldwide Hospitality and Tourism Themes , vol. 9 , no. 2 , pp. 187-195 . https://doi.org/10.1108/WHATT-09-2016-0044
Purpose: The purpose of this viewpoint article is to discuss whether or not dark tourism can be developed around the sites of recent terrorist attacks in France.Design/methodology/approach: The article is based on a literature review of key terms: dark tourism; tourism; terrorism. Findings: The article observes that dark tourism is not popular in France and dark tourism activities are unlikely to develop anywhere nearer the places where the recent terrorist attacks happened. France remains rather conservative in some aspects related to death. Practical implications: Recent events in France might challenge the leadership of the destination. The disturbing commonalities between tourism and terrorism make it difficult to figure out suitable recovery strategies that would contribute to enhancing the image of the destination without jeopardising the life of civilians. Originality/value: This paper presents France as a politically unstable tourist destination. In general, this scenario is normally associated with less developed countries or non-established tourist destinations.
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Purpose: The purpose of this viewpoint article is to discuss whether or not dark tourism can be developed around the sites of recent terrorist attacks in France. Design/methodology/approach: The article is based on a literature review of key terms: dark tourism; tourism; terrorism. Findings: The article observes that dark tourism is not popular in France and dark tourism activities are unlikely to develop anywhere nearer the places where the recent terrorist attacks happened. France remains rather conservative in some aspects related to death. Practical implications: Recent events in France might challenge the leadership of the destination. The disturbing commonalities between tourism and terrorism make it difficult to figure out suitable recovery strategies that would contribute to enhancing the image of the destination without jeopardising the life of civilians. Originality/value: This paper presents France as a politically unstable tourist destination. In general, this scenario is normally associated with less developed countries or non-established tourist destinations.
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Bonjour blanc, a journey through Haiti (Thomson, 2004) is considered by many as the best written book about Haiti. Not many academic papers have been written about Haiti as a destination. This article therefore contributes to the body of meta-literature. Starting with a brief presentation of Ian Thomson and his novel, this article adopts a thematic approach, successively presenting Ian Thomson's journey both in terms of time and space. The aim of the paper is to explore and analyse how Ian Thomson's journeys can be read and interpreted within an academic context. Methodologically, this article builds on the academic critical literature on Haiti as well as on the websites dedicated to the destination. As primary sources, it directly uses Bonjour blanc, a journey through Haiti itself. As the travel writing focuses among other things on the hotels Ian Thomson stayed in, the places he visited, his relationship with the locals and the image of Haiti, it is therefore particularly relevant for an analysis in terms of travel and tourism. Thus what is of interest in the paper is the relationship between hosts and visitors. This paper is therefore going to analyse the tourism sector in Haiti from an ethnological angle.From the analysis, Haiti, once the 'Pearl of the Caribbean' was found to be a tourist destination with a tremendous potential crippled by political, social and economic turmoil. The results have implications on the current marketing strategy adopted by the current government and Ministry of Tourism.
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In: Seraphin , H 2014 , Bonjour blanc, a journey through Haiti: An allegory of the tourism industry in Haiti. in Lit &Tour: Ensaios sobre Literatura e Turismo . Humus , pp. 355-381 .
Bonjour blanc, a journey through Haiti (Thomson, 2004) is considered by many as the best written book about Haiti. Not many academic papers have been written about Haiti as a destination. This article therefore contributes to the body of meta-literature. Starting with a brief presentation of Ian Thomson and his novel, this article adopts a thematic approach, successively presenting Ian Thomson's journey both in terms of time and space. The aim of the paper is to explore and analyse how Ian Thomson's journeys can be read and interpreted within an academic context. Methodologically, this article builds on the academic critical literature on Haiti as well as on the websites dedicated to the destination. As primary sources, it directly uses Bonjour blanc, a journey through Haiti itself. As the travel writing focuses among other things on the hotels Ian Thomson stayed in, the places he visited, his relationship with the locals and the image of Haiti, it is therefore particularly relevant for an analysis in terms of travel and tourism. Thus what is of interest in the paper is the relationship between hosts and visitors. This paper is therefore going to analyse the tourism sector in Haiti from an ethnological angle.From the analysis, Haiti, once the 'Pearl of the Caribbean' was found to be a tourist destination with a tremendous potential crippled by political, social and economic turmoil. The results have implications on the current marketing strategy adopted by the current government and Ministry of Tourism.
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In: Tourismes et sociétés
In: Journal of Tourism, Heritage & Services Marketing (JTHSM), Vol. 8, No. 1, pp. 48-57, 2022
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In: World leisure journal: official journal of the World Leisure Organisation, Band 62, Heft 2, S. 114-131
ISSN: 2333-4509
In: Seraphin , H & Pilato , M 2019 , ' Analysing the mediating effect of heritage between locals and visitors : An exploratory study using mission patrimoine as a case study ' , Sustainability , vol. 11 , no. 11 , 3015 , pp. 1-15 . https://doi.org/10.3390/su11113015
The connection among firms and tourists within cultural tourism clusters (CTC) is particularly strong in historical and World Heritage Cities destinations due to the ability of these destinations to contribute to the development of social capital (SC). This ability is explained from the fact there is a strong connection between cultural heritage, identity and sense of belonging. In recent years the meaning of heritage has shifted from national to local importance, based on cultural value rather than on architectural or historical value. Therefore, the participation of local communities is essential in the heritage of sustainable tourism. This allows them not only to express their opinions, but also to actually take part in the processes of planning and management of heritage conservation. Local communities are those that are closely linked to cultural heritage. On the one hand, by applying an ambidextrous management approach to Mission Patrimoine (French lottery launched in 2018 aiming at generating revenue to restore build heritage) the French government has the opportunity to initiate a social capital (SC) initiative associating local stakeholders, namely the local government and the local population, and on the other hand, visitors or tourists. In this paper, a community-based heritage conceptual model is suggested to strengthen the identity sense and to combat the negative effects of tourism. Organisational ambidexterity has been identified as the most suitable approach, due to its ability to contribute to the development of a dialogical spaces. The findings of this research are going beyond the topic of heritage. They are relevant to any research related to sustainability.
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In: Forthcoming in Journal of Revenue and Pricing Management. DOI:10.1057/s41272-020-00241-7
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Increasing attention has been placed on diasporas and migration globally, for a number of reasons, including the growing size of this group. Within this context the diaspora exists as one of the key stakeholders and sources of knowledge and innovation in many developing and emerging countries. Nevertheless, approaches such as economic intelligence and territorial intelligence, which accord a major role for innovation, knowledge, and the involvement of stakeholders, have paid little attention to the value of this group, particularly in emerging and developing contexts. We propose that for many emerging countries, given the history and reality of a growing global diaspora population, the diaspora is emerging as a critical stakeholder in the growth of their home countries and its ability to grow and develop TI and EI. This is illustrated through an examination of the case of Haiti which helps to shed new light on the potential for the Diaspora in this regard, helping to extend the literature and understanding of TI & EI and the role of diasporas as sources of innovation and knowledge.
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In: Journal of Tourism, Heritage & Services Marketing (JTHSM), Vol. 7, No. 1, pp. 54-63, 2021, DOI: 10.5281/zenodo.4521314
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In: Journal of Tourism, Heritage & Services Marketing, Band 7, Heft 1, S. 54-63
Purpose: This study examines the process by which eWOM susceptibility moderates the strength of indirect links between the perceived credibility of eWOM messages and the intention to visit a destination via the destination image and the perceived usefulness of these messages.
Methods: The research hypotheses were tested according to structural equations modelling and Hayes procedure, which made it possible to study simultaneously and rigorously the mediating and moderating effects, and to have a clear view on the model fittness.
Results: The results indicate that the mediation links of the destination image on the relationship between perceived credibility and intention to visit a destination, are moderated by the susceptibility of the eWOM (the comments generated by Internet users or the sharing of tourists' experiences on Facebook). This study also indicates that the relationship between the perceived credibility of the eWOM and the intentions to visit a destination is mediated by the usefulness of the eWOM messages and the destination image.
Implications: Tourism practitioners seeking to attract tourists can use the eWOM as a communication technique for product and/or service recommendations. Given the powerful influence of the eWOM, it should not be ignored or misused, but managed to improve the effectiveness of marketing strategies in hospitality, tourism and travel.