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Introduction to organization theory. A chronology of organization theory -- Chapter 1. Classical organization theory -- Socrates discovers generic management / xenophon (1869) -- Of the division of labour / Adam Smith (1776) -- Superintendent's report / Daniel C. McCallum (1856) -- The engineer as economist / Henry R. Towne (1886) -- General principles of management / Henri Fayol (1916) -- The principles of scientific management / Frederick Winslow Taylor (1916) -- Bureaucracy / Max Weber (1922) -- Notes on the theory of organization / Luther Gulick (1937) -- Chapter 2. Neoclassical organization theory -- Chester I. Barnard and the guardians of the managerial state: the moral obligations of the elite / William G. Scott (1992) -- The proverbs of administration / Herbert A. Simon (1946) -- Foundations of the theory of organization / Philip Selznick (1948) -- Chapter 3. Human resource theory, or the organizational behavior perspective -- The Hawthorne experiment. Western Electric Company / Elton Mayo (1933) -- A theory of human motivation / Abraham H. Maslow (1943) -- The human side of enterprise / Douglas Murray McGregor (1957) -- Groupthink: the desperate drive for consensus at any cost / Irving L. Janis (1971).

This is the fourth volume of a four-volume encyclopaedia which combines public administration and policy and contains approximately 900 articles by over 300 specialists. This Volume covers entries from R to Z.

Defining public policy -- The study of public policy -- The public policymaking system -- Formal policy development -- Policy analysis and program evaluation -- The doctrinal approach to understanding public policy -- Economic policy -- Education policy -- Environmental policy -- Welfare policy -- Civil rights policy -- Foreign & defense policy -- Criminal justice policy -- Health care policy