Suchergebnisse

The authors developed and empirically tested a model reflecting a system of interrelations among patient loyalty, trust, and satisfaction as they are related to patients' intentions to stay with a primary care physician (PCP) and recommend the doctor to other people. They used a structural equation modeling approach. The fit statistics indicate a well-fitting model: root mean square error of approximation = .022, goodness-of-fit index = .99, adjusted goodness-of-fit index = .96, and comparative fit index = 1.00. The authors found that patient trust and good interpersonal relationships with the PCP are major predictors of patient satisfaction and loyalty to the physician. Patients need to trust the PCP to be satisfied and loyal to the physician. The authors also found that patient trust, satisfaction, and loyalty are strong and significant predictors of patients' intentions to stay with the doctor and to recommend the PCP to others.

The ongoing discussion of our intellectual community requires that occasionally an effort be made to value the outlets for our research and erect guideposts for our colleagues to signal important contributions to our discipline. This study extends previous work through a survey sent to 1,254 academics involved in health care management research that asked them to rate 54 potential outlets for their research. Ratings were made on journal knowledge, quality, and relevance. Two survey waves resulted in 389 responses (adjusted response rate 37.8 percent). For quality and relevance, journal rankings were separated into A, B, and C categories. The results correlated strongly with the two previous studies in this area. This study extends previous research and provides a categorization of journals on knowledge, quality, and relevance that may assist in faculty performance evaluation and identification of appropriate outlets for manuscripts.