Suchergebnisse

Incivility -- The newbie : mistreatment of new nurses -- The know-it-all/criticism queen -- Gossip and trash talk -- Cliques, campaigns, and high-school drama -- Competition and credit -- Nurse managers as the problem -- Men in white -- Better than you -- Generations at work -- Competent and caring leaders? -- Social media, electronic communication, and professionalism -- Politics and CYA -- Patients as victims -- On the battlefield : nurses under attack -- Toxic culture/environment -- Conclusion -- Is your management style causing conflict? -- Conflict case scenario -- Organizational cynicism self-assessment -- When it's time to seek outside counsel -- Compassion fatigue.

"This book is a comprehensive guidebook of therapeutic de-escalation techniques for nurses and other healthcare professionals to improve safety in healthcare facilities. Readers will explore the concepts of aggression (including risk factors), de-escalation, and therapeutic communication. They will also learn how to perform mental status assessments, manage and even prevent aggressive behavior, and practice conflict resolution, and--when faced with individuals with depressive disorders, suicidal ideation, and/or self-injurious behavior (SIB)--engage in crisis intervention. Specific therapeutic interventions for difficult behavioral issues associated with schizophrenia, dementia, bipolar disorder, cognitive impairment, anxiety and panic disorders are also covered, as are stress-management techniques to help patients cope, tips for creating a caring and healing environment to stop violence before it starts, and a framework for building a healthcare violence prevention program. Nursing students and healthcare professionals of all educational levels will find this book to be immensely valuable. De-escalation is one of the most valuable skills a healthcare worker can possess. Indeed, all healthcare workers need this vital skill to help ensure their safety in the healthcare environment. It's not uncommon for healthcare professionals to encounter an agitated or aggressive person. How that healthcare worker responds will dictate whether the situation is defused or escalated--perhaps even resulting in physical violence. The goal of this book is to ensure the result is the former--to prevent healthcare violence, and to foster a safe healthcare workplace that benefits all and promotes peace and safety for everyone"--

The nurse manager role today -- Management fundamentals : an overview -- Human resource management : building the right team -- Day-to-day operations -- Effective communications : driver for safety and quality -- Effective time management -- Resource management and budgeting basics -- Taking care of yourself and your team -- When bad things happen to good managers -- Where to from here?

Cover -- Advance Praise -- Title Page -- Copyright Page -- Dedication -- Acknowledgments -- About the Author -- Table of Contents -- Preface -- Foreword -- Introduction: Witnessing Leadership Valor -- Part I-Understanding and Claiming Leadership Valor -- Chapter 1-Leadership Valor in Action -- Chapter 2-Valor Interrupted: Leadership Seductions and Their Impact -- Chapter 3-The Four Steps of Leadership Valor -- Chapter 4-Beyond the Steps: What Else Is Required for Valiant Leadership? -- Part II-Leading Valiantly in Real Life -- Vignette 1-Seductions in Real Life -- Vignette 2-When Being "Right" Trumps Good Intentions -- Vignette 3-When Being "Right" Is More Important Than Being Fired -- Perspectives and Tips: Realizing You May Be Wrong...Even When Your're Sure You're Right -- Vignette 4-The Destructive Power of Storytelling -- Perspectives and Tips: Six Stories That Keep Us Stuck -- Perspectives and Tips: Sustaining Valor in the Face of Storytelling -- Vignette 5-Distraction Two Ways -- Vignette 6-The Echo Chamber of Team Seductions -- Perspectives and Tips: How to Stay Valiant When the Seductions Call Your Name -- Vignette 7-Initiating and Illuminating Transform a Leader's Life -- Perspectives and Tips: Initiating and Illuminating -- Vignette 8-Curating at Its Best -- Vignette 9-Creating and Calibrating When the Stakes are High -- Perspectives and Tips: Expanding Your Capacity to Calibrate -- Vignette 10-The Value of Integrating -- Vignette 11-Leading Valiantly With a Single Word -- Perspectives and Tips: Questions, Answers, and Practices -- Perspectives and Tips: Recognizing Leadership Valor in Others -- Perspectives and Tips: Recognizing Leadership Valor in Yourself -- Part III-Sustaining Success as a Valiant Leader -- Chapter 5-How to Use the Cycle and the Steps of Leadership Valor -- Chapter 6-Mastering Valiant Leadership.

Cover -- Advance Praise -- Title Page -- Copyright Page -- Dedication -- Acknowledgments -- About the Author -- Contributors -- Table of Contents -- Foreword -- Introduction -- Chapter 1-Advantages, Challenges, and Risks of Night Work -- Chapter 2-Night Shift, Fatigue, and Sleep -- Chapter 3-Health Issues and Prevention -- Chapter 4-Healthful Eating -- Chapter 5-Exercise Benefits -- Chapter 6-Work/Life Balance -- Chapter 7-Keeping Your Career on Track -- Index.

The need for a paradigm shift in healthcare culture: old versus new / Cynthia R. Latney -- Current patient safety drivers / Gwen Sherwood, Gail E. Armstrong -- Current quality drivers / Mary Beth Flynn Makic -- Organizational culture and the journey to HRO / Lisa Camplese -- Using failure mode and effects analysis to predict failure / Katherine Bilys -- Close calls and near misses: what's the big deal? / Sherilyn Deakins -- Root cause analysis : a tool for high reliability in a complex environment / Jane S. Braaten -- Just culture and the impact on high reliability / Patricia A. Patrician, Gwendolyn Cherese Godlock, Apryl Shenae Lewis, Rebecca S. Miltner -- Alarm safety : working solutions / JoAnne Phillips -- Innovative technology, standardization, and the impact on high reliability / Jane Englebright, Kelly Aldrich -- Interprofessional collaboration / Amy J. Barton, Gail E. Armstrong, Connie Valdez -- Nurses create reliable care by advancing patient engagement / Julianne Morath -- Resilience : a path to HRO / Belinda Shaw -- Building high reliability through simulation / Kelly D. Wallin, Frances C. Kelly, Kerry A. Sembera -- High reliability is built with resilience / Julie Benz -- Sustaining a culture of safety : strategies to maintain the gains / Cynthia A. Oster -- The use of HRO concepts to improve pain management and safety / Nan Davidson -- Pediatric patient safety : utilizing safety coaching as a strategy toward zero harm / Sharon Sables-Baus -- Applying high reliability principles across a large healthcare system to reduce patient falls / Noreen Bernard -- The synthesis among magnet recognition[rm] program model components and high reliability organization principles / Jean Beckel -- Achieving HRO : the role of the bedside scientist in research / Alma Jackson

Unique challenges in surgical services -- Governance and managing resources -- Leadership and organization -- Budget and financial management -- Performance management -- Nursing management in surgical services -- Physician services -- Medical tourism

Extending the use of evidence-based practice to health policymaking -- The use of evidence : the changing landscape in health policymaking -- Health policy and politics -- Government structures and functions that drive process -- Policymaking processes and models -- An overview of an evidence-informed health policy model for nursing -- The foundation : steps 0 through 3 -- Policy production : steps 4 and 5 -- Follow-through : steps 6 and 7 -- Evidence-informed health policymaking : challenges and strategies.

Cover -- Praise -- Title Page -- Copyright Page -- Dedication -- Acknowledgments -- About the Authors -- Contributing Authors -- Table of Contents -- Foreword -- Introduction -- Part 1_The Need for a New Model of Patient Safety and Quality -- Chapter 1_The Need for a Paradigm Shift in Healthcare Culture: Old Versus New -- Chapter 2_Current Patient Safety Drivers -- Chapter 3_Current Quality Drivers -- Chapter 4_Organizational Culture and the Journey to HRO -- Part 2_HRO Concepts and Application to Practice: Preoccupation With Failure -- Chapter 5_Using Failure Mode and Effects Analysis to Predict Failure -- Chapter 6_Close Calls and Near Misses: What's the Big Deal? -- Part 3_HRO Concepts and Application to Practice: Reluctance to Simplify -- Chapter 7_Root Cause Analysis: A Tool for High Reliability in a Complex Environment -- Chapter 8_Just Culture and the Impact on High Reliability -- Part 4_HRO Concepts and Application to Practice: Sensitivity to Operations -- Chapter 9_Alarm Safety: Working Solutions -- Chapter 10_Innovative Technology, Standardization, and the Impact on High Reliability -- Part 5_HRO Concepts and Application to Practice: Deference to Expertise -- Chapter 11_Interprofessional Collaboration -- Chapter 12_Nurses Create Reliable Care by Advancing Patient Engagement -- Part 6_HRO Concepts and Application to Practice: Resilience -- Chapter 13_Resilience: A Path to HRO -- Chapter 14_Building High Reliability Through Simulation -- Chapter 15_High Reliability Is Built With Resilience -- Chapter 16_Sustaining a Culture of Safety: Strategies to Maintain the Gains -- Part 7_Assimilation Into Practice Across the Continuum -- Chapter 17_The Use of HRO Concepts to Improve Pain Management and Safety -- Chapter 18_Pediatric Patient Safety: Utilizing Safety Coaching As A Strategy Toward Zero Harm.

DISABILITY : A MAJOR HEALTHCARE INEQUITY -- THE ROLE OF SOCIAL DETERMINANTS OF HEALTH IN DISABILITY -- STRATEGIES TO ADDRESS BARRIERS TO HEALTHCARE FOR PEOPLE WITH DISABILITY -- INTELLECTUAL AND DEVELOPMENTAL DISABILITIES -- PHYSICAL DISABILITY -- PSYCHIATRIC/MENTAL HEALTH DISABILITY AND NEUROCOGNITIVE DISORDERS -- SENSORY DISABILITY : HEARING LOSS -- SENSORY DISABILITY : VISION LOSS -- INCLUSION OF STUDENTS WITH DISABILITY : REDEFINING NURSING EDUCATION.

The changing face of healthcare : how can we change with it? -- The evolution of governance models -- The FLIGHT model : an in-depth look -- Defining leadership : what it takes to lead today -- Pre-FLIGHT assessment : identifying need for change -- Applying change theory to the FLIGHT model -- Getting the FLIGHT model off the ground : tools and training -- Project results : promoting change through information sharing.