Service Management in Hospitality Education: Review and Reflection
In: Journal of hospitality marketing & management, Band 21, Heft 2, S. 184-214
ISSN: 1936-8631
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In: Journal of hospitality marketing & management, Band 21, Heft 2, S. 184-214
ISSN: 1936-8631
In: Contemporary Tourism Reviews
In: Contemporary Tourism Reviews Ser.
Part of the Contemporary Review Series. Contemporary Tourism Reviews will provide you with critical, state-of-the-art surveys of all of the major areas of tourism study to people who are coming to a topic for the first time. Written by leading thinkers and academics in the field they provide flexible, current and topical information as an instant download
In: Journal of hospitality & leisure marketing: the international forum for research, theory & practice, Band 13, Heft 3-4, S. 3-27
ISSN: 1541-0897
In: Organizational dynamics: a quarterly review of organizational behavior for professional managers, Band 49, Heft 3, S. 100722
ISSN: 0090-2616
In: Journal of hospitality marketing & management, Band 19, Heft 8, S. 889-908
ISSN: 1936-8631
In: Group & organization management: an international journal
ISSN: 1552-3993
The rapid escalation of technology-driven transformation has spawned scholarship across disciplines related to the future of work. We conducted a systematic bibliometric analysis of peer-reviewed publications across multiple disciplines (business, computer science, decision science, economics, engineering, psychology, and social science) to discover how technology shapes work in the 21st century. Utilizing a variety of bibliometric techniques, we identified the dominant and influential topics in this literature. We uncovered four research clusters related to (1) algorithmic management in online platforms ( n = 297), (2) influence of automation and new technologies on employment ( n = 121), (3) adoption of digital technologies as a response to disruptions in the environment ( n = 68), and (4) worker experiences and outcomes in the gig economy ( n = 47). Based on these findings, we propose specific directions for management scholarship.
In: JOBR-D-21-03429
SSRN