Suchergebnisse

Purpose
– The purpose of this paper is to examine how the Chinese wine market can be meaningfully segmented and to explore marketing implications for the Australian wine sector.


Design/methodology/approach
– The research is descriptive in nature, using an online survey to collect quantitative data on wine consumer behaviour. A total of 407 responses were obtained. Data analysis included descriptive analysis (frequency distributions) and cluster analysis.


Findings
– The research identifies three clusters of wine consumers: "the extrinsic attribute-seeking customers", "the intrinsic attribute-seeking customers" and "the alcohol level attribute-seeking customers". These groups of consumers were categorised using a behavioural (benefit) segmentation base.


Research limitations/implications
– The use of an internet survey and convenience sample limits generalisation of the findings. The adoption of a behavioural basis in conducting the segmentation is a limitation. The use of more complex segmentation bases, such as psychographics, may yield a richer understanding of the Chinese wine consumer in future studies.


Practical implications
– The customer profiles provide Australian wine marketers with an insight into Chinese wine consumer behaviour. Brand positioning can be improved by ensuring that the brand emphasises certain product attributes which the segments value when choosing wine.


Originality/value
– Little previous research on market segmentation has been conducted in mainland China. For Australian wine marketers, this study provides a baseline study into market segmentation and may assist with targeting and brand positioning decisions.