Aufsatz(elektronisch)#119. August 2014
Value and Servitization: Creating Complex Deployed Responsive Services
In: Strategic change, Band 23, Heft 5-6, S. 303-315
ISSN: 1099-1697
A value framework can be used to describe the servitization transformation from traditional manufacturing business model to the current endpoint of a complex deployed responsive service delivered within the customer's dynamic environment, where the ability to capture worth is determined by the success of the customer.