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This book examines trends and challenges in research on IT governance in public organizations, reporting innovative research and new insights in the theories, models and practices within the area. As we noticed, IT governance plays an important role in generating value from organization's IT investments. However there are different challenges for researchers in studying IT governance in public organizations due to the differences between political, administrative, and practices in these organizations. The first section of the book looks at Management issues, including an introduction to IT governance in public organizations; a systematic review of IT alignment research in public organizations; the role of middle managers in aligning strategy and IT in public service organizations; and an analysis of alignment and governance with regard to IT-related policy decisions. The second section examines Modelling, including a consideration of the challenges faced by public administration; a discussion of a framework for IT governance implementation suitable to improve alignment and communication between stakeholders of IT services; the design and implementation of IT architecture; and the adoption of enterprise architecture in public organizations. Finally, section three presents Case Studies, including IT governance in the context of e-government strategy implementation in the Caribbean; the relationship of IT organizational structure and IT governance performance in the IT department of a public research and education organization in a developing country; the relationship between organizational ambidexterity and IT governance through a study of the Swedish Tax Authorities; and the role of institutional logics in IT project activities and interactions in a large Swedish hospital.

The article investigates the potential role of conceptual modeling for policymaking. It argues that the use of conceptual schemas may provide an effective understanding of public sector information assets, and how they might be used to satisfy the needs of constituencies, thus having a public as well as social value. The article first defines the information assets of public administration, and goes on to consider the role of conceptual modeling for eliciting social value with regard to open data, using as a case study open data concerning hospitals in the United States, Canada, and Italy. An interpretive framework is outlined to support public managers for choosing the data sets to be "opened," thereby exploiting public sector information assets under a social value perspective.

Written from a data-centric perspective, Information Systems for eGovernment presents a methodology that is grounded in computer science, but leveraged by sociological, organizational, economical, juridical analyses and methods. Examples and case studies are included, which illustrate the relevance of the approach.

This paper discusses the development of key features in European Union policy and service redesign, based on social innovative practices where co-creation and the related phenomenon of digital social innovation have a high potential impact. The idea underneath this claim is that information and communication technologies are becoming increasingly pervasive in the design, development and delivery of social innovation and co-creation initiatives which should not be limited to service delivery, rather serve as the driver for opening-up governance systems and change the way public organizations are structured and policy designed and implemented. Consequently, the paper discusses the key elements identified for setting up open and collaborative governance systems, while, taking stock from the analysis of policy experiences and practices funded by the European Commission, an overview of main drivers and barriers are presented. The paper concludes outlining recommendations for future research, as well as implications and possible directions for policy.