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For both advanced students and business managers, this book presents a well-balanced combination of recent theory, published articles by prominent scholars, and case studies, all designed to substantiate a new strategic mindset, innovative tools, and practical applications for significantly increased innovative capabilities. This is the first book dealing comprehensively with innovation from a strategic point of view, matching the know-how of leading experts on strategy, innovation and practical business

Psychologen, Ärzte und Sportler wissen längst, welche Kraft im Vertrauen ins eigene Können liegt. Doch obwohl Schlagworte wie positives Denken weit verbreitet sind, wird dieses Wissen in einem Bereich noch erstaunlich wenig genutzt: in der Arbeitswelt. Sven Voelpel und Fabiola Gerpott stellen nun erstmals die Wirkungsweise des Positiv-Effekts vor, mit dem Führungskräfte aller Ebenen das Management revolutionieren. Selbstmanagement, Mitarbeiterführung, Strategie: Der Positiv-Effekt bietet konkrete Handlungsempfehlungen für alle Führungsaufgaben. Diese innovative und wissenschaftlich belegte Methode ist ein Grundkurs in angewandter Psychologie. Wer weiss, wie man negative Ereignisse und Probleme ins Positive wendet, wird mit seinem Team Spitzenleistungen erzielen. Kostenloses E-Mail-Coaching inklusive! - Wie Manager den Positiv-Effekt bei sich selbst, ihren Mitarbeitern und innerhalb ihrer Organisation freisetzen. - Statt Tschakka-Geschwafel ein innovatives und wissenschaftlich belegtes Programm aus angewandter Psychologie - "Der Positiv-Effekt" ist besser als jedes Führungskräfteseminar! - Wie Edeka, Hornbach und Opel den Positiv-Effekt nutzen. (Verlagstext)

The paper proposes an approach through which incumbent enterprises can rejuvenate the value of their IC through "real time" co‐option of customer competence. In contrast to extant research evidence, the integration of customer competence is viewed not only as a means to renew the overall competence of the organization, but also as a method for ensuring that the IC of an enterprise does not become obsolete in a turbulent environment. The paper first describes the dilemma for incumbent firms regarding the continued relevancy (or "freshness") of their IC. An evaluation of major concepts of customer capital as part of IC is then provided, and subsequently an approach for real time validation of IC through co‐option of customer competence is proposed, with application in a global telecommunications corporation. Finally, conclusions are drawn and further research efforts suggested.

Knowledge management has been identified as a key factor for sustaining a competitive advantage in today's corporate world. A fundamental aspect of knowledge management in a global economy is the sharing of information in online groups. Most researchers and practitioners have so far assumed that a large knowledge sharing group increases response rates, velocity of receiving a response and quality. However, psychological research under the umbrella of the so-called bystander effect suggests counter-intuitively that, with an increase in group size, the likelihood of helping decreases. This study provides empirical support for the fact that a) the bystander effect is also present in virtual (knowledge sharing) environments, b) that group size influences response quality and c) that the negative impact of social inhibition might decrease again in very large groups. The practical trade-offs that managers have to take into account when designing knowledge sharing forums are discussed.

PurposeWe investigate the role of gender in linking communicative acts that occur in the interactions of self-managed teams to emergent leadership. Specifically, this study presents a framework that differentiates between agentic and communal task- and relations-oriented communication as predictors of emergent leadership, and it hypothesizes that men and women do not differ in what they say but do differ in how they are rewarded (i.e. ascribed informal leadership responsibilities) for their statements.Design/methodology/approachInteraction coding was used to capture the meeting communication of 116 members of 41 self-managed teams.FindingsMen and women exhibited the same amount of agentic and communal task- and relations-oriented communication and were equally likely to emerge as leaders. However, men experienced an emergent leadership advantage when engaging in agentic and communal task-oriented behaviors. Agentic and communal relations-oriented behaviors did not predict emergent leadership.Research limitations/implicationsThe findings imply that theories could be more precise in differentiating between objective behaviors (i.e. actor perspective) and perceptions thereof (i.e. observer perspective) to understand why women experience a disadvantage in assuming leadership roles.Practical implicationsAlthough women displayed the same verbal behaviors as men, they experienced different consequences. Organizations can provide unconscious bias training programs, which help increase employees' self-awareness of a potential positive assessment bias toward men's communication.Originality/valueThis research utilizes an innovative, fine-grained coding approach to gather data that add to previous studies showing that, unlike men, women experience a disadvantage in terms of emergent leadership ascriptions when they deviate from stereotypically expected behavior.

This study explores the value of supervisor listening as a seeming key competence in effectively leading employees. We conceptualize listening within the theoretical framework of leader-member exchange (LMX). Specifically, we argue that supervisor listening contributes to satisfaction with the supervisor, interactional justice, and job satisfaction, and that listening unfurls its effect through fostering strong LMX. Data from 250 German employees from various professional backgrounds was used to assess validity criteria as prerequisites for the examination of listening vis-à-vis LMX for the three outcome variables. Good performance in all validity criteria and path-modeling results indicated that perceived supervisor listening provides value for future research on supervisor-employee interactions in the work setting.