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Quality and public services
In: Public administration: an international quarterly, Band 69, Heft Winter 91
ISSN: 0033-3298
The issue of quality of service is becoming increasingly important in the public service as a result of new approaches that are being adopted to management, notably the development of contract-based management. Argues that the concept of quality is a particularly difficult one for the public services, because of problems of information asymmetries. (Abstract amended)
Enhancing technological capability through supplier development: a study of the UK aerospace industry
In: IEEE transactions on engineering management: EM ; a publication of the IEEE Engineering Management Society, Band 49, Heft 3, S. 231-242
Financial abuse of older people
In: The journal of adult protection, Band 2, Heft 1, S. 21-29
ISSN: 2042-8669
Financial abuse is widely recognised to be an important but under‐reported risk area for vulnerable adults, especially elderly people. This paper provides an introduction to relevant issues, indicators and remedies. It also highlights areas needing further attention both within the professional council and financial systems such as banking.
The enabling state: The role of markets and contracts
In: Public administration: an international quarterly, Band 74, Heft 1, S. 33-48
ISSN: 0033-3298
Change in the Management of Public Services
In: Public administration: an international quarterly, Band 70, Heft 4, S. 499
ISSN: 0033-3298
Compstat, OODA Loops and Police Performance Management
In: Policing: a journal of policy and practice, Band 2, Heft 3, S. 349-358
ISSN: 1752-4520
Resiliency factors in the relation between childhood sexual abuse and adulthood sexual assault in college-age women
In: Peace research abstracts journal, Band 44, Heft 6, S. 1
ISSN: 0031-3599
Estimating mango crop yield using image analysis using fruit at 'stone hardening' stage and night time imaging
In: Computers and Electronics in Agriculture, Band 100, S. 160-167
Management in the public sector: A content analysis of journals
In: Public administration: an international quarterly, Band 74, Heft 2, S. 315-324
ISSN: 0033-3298
The changing organisation and management of local government
In: International journal of urban and regional research: IJURR, Band 19, Heft 3, S. 467
ISSN: 0309-1317
The Changing Organisation and Management of Local Government
In: Local government studies, Band 21, Heft 3, S. 509
ISSN: 0300-3930
Review: Delivering Public Services in Western Europe: Sharing Western European Experience of Para-Government Organization, Urban Government in the 1990s: Lessons from the USA, Housing and the National Economy, European Political Cooperation: Towards a Framework of Supranational Diplomacy?
In: Environment and planning. C, Government and policy, Band 8, Heft 3, S. 359-362
ISSN: 1472-3425
Book notes
In: Local government studies, Band 13, Heft 4, S. 107-109
ISSN: 1743-9388