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"Discussing some fundamental theories and approaches to work and employment relations, and their connection to broader political and societal changes occurring throughout the world, this book contains a series of informed contributions written by prominent leading scholars from across the globe in their respective fields"--

Most of the HRM literature is based on large firms despite the growing significance now accorded to smaller firms. In this paper, we explore employment relations in SMEs and argue that the existing literature tends to polarise into a "small is beautiful" or "bleak house" perspective. The paper examines some of the key issues in relation to employment relations in SMEs.

PurposeThe purpose of this paper is to explore the evolution of "product‐service" (P‐S) strategies in the aerospace sector. Despite the widespread perception that aerospace organisations are advanced in terms of P‐S integration, little is known about the realities of P‐S provision in the sector. Much of the existing literature is normative and prescriptive, focusing upon what organisations aspire to do, but offers little insights into how attempts to integrate products and services occur or the challenges organisations encounter.Design/methodology/approachThis paper presents an in‐depth case study of an international aerospace original equipment manufacturer, referred to as "JetCo". A total of 18 interviews were conducted with key actors involved in the operationalisation of P‐S strategy within defence aerospace and civil aerospace divisions. In addition, analysis of internal company documentation was also undertaken.FindingsThis paper reveals that current P‐S strategy, which builds upon a long history of service offerings, initially evolved separately in each division in response to the particular markets in which they operate. However, there was evidence of a corporate‐wide strategy for P‐S provision being developed across divisions to improve co‐ordination. This was founded on the recognition that P‐S delivery requires the development of a stronger customer orientation, better knowledge and information management strategies and the engagement of employees. A key challenge concerned integrating the product and service parts of the business to ensure consistent delivery of a seamless value offering to customers.Originality/valueThe paper offers fresh empirical evidence into the development of P‐S in an organisation drawn from a sector often flagged as an exemplar of P‐S provision, and provides insights into the complex realities of P‐S implementation and delivery. Notably, it highlights the challenge of attempting to embed an organisation‐wide "service culture" in pursuit of integrated P‐S delivery, and questions the nostrums and overly simplistic models which pervade the current solutions discourse.

Offering a critical assessment of the main conceptual debates concerning labour management partnership and cooperation at the workplace, this book evaluates the search for positive employment relations in five countries. The provision of collective employee representation, normally through trade unions, is central to most definitions of labour management partnership, and the aim is to develop collaborative relationships between unions, employers and employee representatives for the benefit all parties. While traditionally associated with employment relations in the coordinated market economies of the continental European nations, partnership approaches have attracted increasing attention in recent decades in the liberal market economies of the UK, Ireland, USA, Australia and New Zealand. Developing Positive Employment Relations assesses the conceptual debates, reviews the employment relations context in each of these countries, and provides workplace case studies of the dynamics of partnership at the enterprise level.

Offering a critical assessment of the main conceptual debates concerning labour management partnership and cooperation at the workplace, this book evaluates the search for positive employment relations in five countries. The provision of collective employee representation, normally through trade unions, is central to most definitions of labour management partnership, and the aim is to develop collaborative relationships between unions, employers and employee representatives for the benefit all parties. While traditionally associated with employment relations in the coordinated market economies of the continental European nations, partnership approaches have attracted increasing attention in recent decades in the liberal market economies of the UK, Ireland, USA, Australia and New Zealand. Developing Positive Employment Relations assesses the conceptual debates, reviews the employment relations context in each of these countries, and provides workplace case studies of the dynamics of partnership at the enterprise level.

The broad field of employment relations is diverse and complex and is under constant development and reinvention. This Research Handbook discusses fundamental theories and approaches to work and employment relations, and their connection to broader political and societal changes occurring throughout the world. It provides comprehensive coverage of work and employment relations theory and practice. -- This up-to-date research compendium has drawn together a range of international authors from diverse disciplinary backgrounds. There are chapters from labour historians, theoreticians, more mainstream industrial relations scholars, sociologists, organizational psychologists, geographers, policy advisors, economists and lawyers. At the heart of each chapter is the notion that the world of work and employment relations has changed substantially since the halcyon days of IR, throughout the Dunlop Era of the 1950s. However, many areas of enquiry remain, and more questions have developed with society and technology. This Handbook reflects this view. As the field of study and practice continues to evolve throughout the twenty-first century, what lessons have we learnt from the past and what can we expect in the future? -- 'This is an enlightening text on the subject of employment and work relations that will be useful for students in economics, specifically those studying labor relations.' (Lucy Heckman, American Reference Books Annual 2012).

It is difficult to argue with the notion that the world of work is changing. Rapidly changing technology, a fundamental sectoral shift away from manufacturing and the public sector all have major implications for the management of people and the systems of HR utilised. Working patterns have also changed during the last 30 years, so that the classic or 'old' image of work as principally male, full-time and permanent is no longer a useful guide. People are also changing. People are changing in their preferences for types of work, their involvement in unions and other collectives, and what they seek from their work and non-work experiences. However, one thing remains a constant through all this change is the requirement for the great majority of our population to work. In this book Wilkinson and Townsend bring together a team of specialists to reconsider some aspects of work, the employment relationship and organisations.