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Firefighting to Innovation: Using Human Factors and Ergonomics to Tackle Slip, Trip, and Fall Risks in Hospitals
In: Human factors: the journal of the Human Factors Society, Band 57, Heft 7, S. 1195-1207
ISSN: 1547-8181
Objective: The aim of this study was to use a theoretical model (bench) for human factors and ergonomics (HFE) and a comparison with occupational slips, trips, and falls (STFs) risk management to discuss patient STF interventions (bedside). Background: Risk factors for patient STFs have been identified and reported since the 1950s and are mostly unchanged in the 2010s. The prevailing clinical view has been that STF events indicate underlying frailty or illness, and so many of the interventions over the past 60 years have focused on assessing and treating physiological factors (dizziness, illness, vision/hearing, medicines) rather than designing interventions to reduce risk factors at the time of the STF. Method: Three case studies are used to discuss how HFE has been, or could be, applied to STF risk management as (a) a design-based (building) approach to embed safety into the built environment, (b) a staff- (and organization-) based approach, and (c) a patient behavior–based approach to explore and understand patient perspectives of STF events. Results and Conclusion: The results from the case studies suggest taking a similar HFE integration approach to other industries, that is, a sustainable design intervention for the person who experiences the STF event—the patient. Application: This paper offers a proactive problem-solving approach to reduce STFs by patients in acute hospitals. Authors of the three case studies use HFE principles (bench/book) to understand the complex systems for facility and equipment design and include the perspective of all stakeholders (bedside).
Effects of Instrument Panel Luminance and Chromaticity on Reading Performance and Preference in Simulated Driving
In: Human factors: the journal of the Human Factors Society, Band 31, Heft 2, S. 147-160
ISSN: 1547-8181
Twenty-four subjects (men and women from three age groups) read aloud words presented on two displays emulating written legends on automobile instrument panels while driving a simulated vehicle in nighttime conditions. The words were presented in eight different chromaticities, two brightness levels, four character sizes, and two levels of word complexity. The results indicate that color of illumination per se had little effect on reading and driving performance but did have a reliable effect on subjective preference. Brightness had an effect on performance only for the two smaller character sizes. Character size had marked effects on both performance and subjective preferences. The two smaller character sizes yielded significant performance decrements for older drivers.
Describing Nurses' Work: Combining Quantitative and Qualitative Analysis
In: Human factors: the journal of the Human Factors Society, Band 48, Heft 1, S. 5-14
ISSN: 1547-8181
Objective: To better understand nursing activities and working conditions. Background: Nursing practice involves astute clinical decision making and the competent delivery of nursing care procedures. To complete nursing procedures, nurses must simultaneously organize and reorganize priorities and manage changing clinical information for multiple patients. Few researchers have examined the specific nature of nurses' activities and the effect of the environment on their work. Methods: Quantitative and qualitative methods were used to collect data on 7 nurses engaged in nursing activities. Examples of methods include link analysis, subject matter expert, task analysis, cognitive pathway, and "stacking." Data collection focused on how nurses managed priorities, changing clinical information, and interruptions. Results: The "cognitive pathway" graphically depicts the nature of nurses' work. Specifically, it reveals the shifting of the nurse's attention from patient to patient and the occurrence of interruptions. "Stacking" shows the number of tasks a nurse must balance at any one time. On average, nurses had 10 or more activities waiting to be performed and experienced 3.4 interruptions/hr. Conclusion: These methods provide unique insight into the dynamic nature of patient care and nursing work. Application: Extension of the methods demonstrated here may be useful in guiding efforts to change the work of nursing to better provide quality care and less stressful work environments.