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PurposeThe purpose of this study is to examine the effect of public governance and economic growth on corporate social responsibility (CSR) performance in Egypt, Morocco, Mauritius, Nigeria and South Africa. It also assesses the trend of CSR performance in these countries over time.Design/methodology/approachThe study is based on a sample of five countries in Africa for the period 2012-2017. The multivariate regression model was used in testing the research questions/hypotheses. Robustness tests were performed to provide evidence to strengthen the findings of the study.FindingsFindings suggest that both good governance and economic growth are significantly positively associated with CSR performance. However, while good governance has a relatively substantial effect size, economic growth has a small effect size. Overall, both variables have a considerably low confidence interval ratio and therefore stand a good chance of holding up in future research.Research limitations/implicationsThe analysis is limited to within-country effects, thereby forgoing the opportunity to explain between-countries effects. Second, the sample size is relatively small because of the limitation of data availability on CSR in Africa; hence, population generalization is not intended but theory generalization.Practical implicationsFindings have implications for studies on CSR performance in Africa that fail to consider the socio-political and socio-economic level of development as contextual variables in the research design.Originality/valuePrior studies on CSR have focused majorly on CSR performance–corporate financial performance relationship. Furthermore, there are several calls in the literature for research for a new direction on CSR in the context of developing countries, especially Africa. This paper responds to these literature gaps.

PurposeThe purpose of this study is to comprehend the whole phenomenon of corporate philanthropy in Malaysia by studying the traits of companies that make significant contributions to society. Specifically, it looks at firms' ownership structures and specific characteristics and their influence on the extent of corporate philanthropy.Design/methodology/approachThis study employs Agency theory as the basis for explaining philanthropic behaviour of Malaysian companies. A total of 100 public‐listed companies were selected from the top 200 companies based on market capitalization as listed on the Bursa Malaysia. The ownership structures and firm characteristics of the selected companies were tested against the extent of corporate philanthropy in order to see the relationship among the variables. In addition, multiple regression analysis was used to test the hypotheses.FindingsThe findings of this study reveal that ownership structure does have some influence on corporate philanthropic activities. This is consistent with the proposition of Agency theory. In addition, the size factor is also found to be a significant determinant of philanthropic tendency among Malaysian companies.Practical implicationsIn view of the increasing importance of corporate philanthropy in the overall context of corporate social responsibility and nation building, this study serves well in providing an insight into the determinants of corporate philanthropic tendencies in Malaysia. By doing this, it extends the horizon of the study done by Prathaban and Rahim on the levels of firm charitable contributions.Originality/valueThis paper offers an important explanation of the factors that influence corporate philanthropic tendency, particularly in the Malaysian context.

Purpose
Although research on patient satisfaction and loyalty has grown rapidly, the literature on corporate social responsibility (CSR) health care and patient satisfaction and loyalty is scarce. This paper aims to examine the impact of CSR health care on patient satisfaction and loyalty in Bangladesh.


Design/methodology/approach
A quantitative study was performed, and data were collected using purposive sampling among 195 patients who used CSR health-care services from six public and private hospitals in Bangladesh. The data were analysed using structural equation modelling through the partial least square approach.


Findings
The study found a significant positive relationship between CSR health-care services and patient satisfaction and between patient satisfaction and loyalty at p < 0.01.


Research limitations/implications
The study provides insights into policymakers in the development of Bangladesh health sectors and CSR health-care activities. However, the results might not be generalisable due to the unavailability of a sample frame.


Originality/value
The study addresses the lacuna in the literature on CSR health-care practices of hospitals in Bangladesh from the perspective of patient satisfaction and loyalty.