Suchergebnisse

Tomando como base diversas perspectivas teóricas y la literatura sobre la empresa familiar, este trabajo teórico tiene como objetivo mostrar, mediante un modelo conceptual, el potencial que ofrecen los intangibles que presenta este tipo de organización para hacer frente al fenómeno de la complejidad. De acuerdo con este modelo, concluimos que la empresa familiar reúne las características propias de los sistemas complejos con capacidad de adaptación. Señalamos que este tipo de organización está dotado de un conjunto de intangibles específicos, básicos para el desarrollo de capacidades dinámicas que permitan hacer frente a la complejidad del entorno. La gestión de estas capacidades desde la perspectiva de la complejidad facilita el desarrollo de procesos de auto-organización que dan como resultado innovaciones en diversos ámbitos, permitiendo la adaptación a un entorno complejo.

Purpose– Based on the literature devoted to family firms and the intellectual capital-based view of the firm, the purpose of this paper is not only to identify the most important human capital intangibles owned by family firms but also to show a number of indicators that can help measure them.Design/methodology/approach– A qualitative case-study-based research approach was adopted taking as reference: 25 family firms belonging to different sectors; previous works existing in the literature; and the intellectus model.Findings– The present study identifies ten intangibles associated with the human capital of family firms and shows 60 indicators that can be used to measure them. It additionally provides empirical evidence and gives examples of these intangibles through the analysis of 25 international family firms.Research limitations/implications– The difficulty in collecting all the human capital intangibles of family firms; the problems associated with the creation of accurate indicators; and those specific to the research methodology adopted.Practical implications– Identifying the human capital intangibles of family firms and their indicators can help managers become aware of their importance, and this will consequently help them improve their management. This could be an interesting starting point to value these intangibles in the balance sheet as well as to draw comparisons between family and non-family organisations.Originality/value– The framework provided by family firms sheds light on several intangibles specific to these firms – precisely for their condition as "family" firms. Those intangibles – human capital intangibles being especially highlighted in this study – provide the basis for the achievement of competitive advantages.