The Impacts of Quality System Integration and Relationship Quality on Quality Performance in Supply Chains: An Empirical Investigation in China
In: Emerging markets, finance and trade: EMFT, Band 58, Heft 1, S. 116-133
ISSN: 1558-0938
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In: Emerging markets, finance and trade: EMFT, Band 58, Heft 1, S. 116-133
ISSN: 1558-0938
In: Group decision and negotiation, Band 26, Heft 2, S. 409-436
ISSN: 1572-9907
Environmental protection has been increasingly emphasized by stakeholders, including social organizations, the government, and the public. As a result, building a sustainable supply chain has now become a part of social corporate responsibility as well as a challenge for firms, including small and medium-sized enterprises (SMEs). Taking a chemical enterprise (called enterprise C, in this paper) as an example, this paper uses quality function deployment (QFD) techniques and sets up a house of quality (HOQ) to investigate how a SME can achieve sustainable supply chain management. Specifically, in this paper we build a performance measurement system focusing on economic performance, environmental performance, and social performance. These three types of performance measure, in turn, include fifty-nine secondary indicators. Furthermore, an analytic hierarchy process (AHP) has been adopted to calculate the weight of each indicator. Benchmarking has also been used, to determine how much the enterprise should improve on each indicator. Based on the HOQ model, we conclude that avoiding waste, recycling resources, and sustainable exploitation are most important internal abilities of enterprise C.
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In: Ecotoxicology and environmental safety: EES ; official journal of the International Society of Ecotoxicology and Environmental safety, Band 100, S. 159-165
ISSN: 1090-2414
In: Habitat international: a journal for the study of human settlements, Band 91, S. 101986