Organizational behaviour
Preface -- Acknowledgements -- Publisher's acknowledgements -- What is organizational behaviour? -- Diversity in organizations -- Attitudes and job satisfaction -- Personality and values -- Perception, individual decision making and creativity -- Motivation concepts -- Motivation : from concepts to applications -- Emotions and moods -- Foundations of group behaviour -- Understanding work teams -- Communication -- Leadership -- Power and politics -- Conflict and negotiation -- Foundations of organization structure -- Organizational culture -- Human resource policies and practices -- Organizational change and stress management -- Endnotes -- Glossary -- Indexes