Applying cooperative and competitive conflict theory to mediation
In: Mediation quarterly: journal of the Academy of Family Mediators, Band 11, Heft 4, S. 303-311
AbstractMediators can have a powerful impact by helping protagonists learn to manage future conflicts by handling present ones cooperatively. Cooperative conflict research suggests two major mediation strategies. Protagonists develop a cooperative context by listing their major objectives and aspirations independently, brainstorm about how they can help each other reach their goals, and negotiate and reach agreements about this process of mutual goal achievement. Protagonists also learn the cooperative skills of expressing their own ideas and feelings, putting themselves in each other's shoes, combining ideas, and seeking mutually beneficial solutions. Mediators also establish cooperative, conflict‐positive relationships with protagonists.