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Book Cover; Title; Copyright; Contents; Figures; Tables; Contributors; Acknowledgments; 1 New approaches, methods and findings in the study of mediation; Part I Mediation strategy; 2 Is there method in the madness of mediation?: Some lessons for mediators from quantitative studies of mediation; 3 Third-party intermediaries and negotiated settlements, 1946-2000; Part II Mediator type; 4 Credibility and strategy in international mediation; 5 Mediator types and the effectiveness of informationprovision strategies in the resolution of international conflict

This book examines how new empirical approaches to mediation can shed fresh light on the effectiveness of different patterns of conflict management, and offers guidelines on the process of international mediation.

Adopting a conflict approach to the study of crisis, this book analyzes the crisis of March 2009 as part of an ongoing conflict between the government and the opposition. It uncovers the causal mechanisms of the crisis and the process of crisis management and de-escalation while also explaining how a civil war was averted.--Publisher's summary

This open access book opens up the black box of mediation in collective conflicts through the analyses and comparisons of various systems. Mediation and related third party interventions such as conciliation and facilitation are discussed as effective prevention and regulation tools for different types of collective labor conflicts. These interventions fit in a new developed five-phase model of collective conflicts in organizations, going from capacity building in latent conflicts, through conciliation, mediation and arbitration in escalating phases, to rebuilding of trust after hot conflicts. The authors promote understanding and discussion with regards to labor mediation systems, presenting comparative research on the perspectives of mediators and users of mediation. This book describes and analyses laws, regulations and practices of mediation in seventeen countries, with a relative strong emphasis on Europe. Part 1 presents theoretical frameworks on conciliation and mediation in collective labor conflicts. Part 2 presents regulations and practices in 12 European countries: Belgium, Denmark, Estonia, France, Italy, Poland, Portugal, Spain, The Netherlands, and the United Kingdom. Part 3 discusses mediation in these collective conflicts in Australia, China, India, South Africa and the USA. Part 4 offers conclusions and ways forward. This book offers analyses, good practices and developments for third party intervention in collective labor conflicts in global and local changing environments. This book is a must-read for policy makers, , social partners at different levels, as well as scholars and practitioners in industrial relations, human resources management and conflict management, particularly conciliators and mediators.