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Blog: American Enterprise Institute – AEI
Decoupling liability from responsibility in the legal system sets a dangerous precedent that flies in the face of the Fourth Amendment, let alone our personal privacy.
The post From King George's Agents to Customer Service Agents appeared first on American Enterprise Institute - AEI.
Blog: Reason.com
Geoffrey Swenson's book Contending Orders tackles Afghanistan and Timor-Leste.
Blog: Coronavirus Business Support
Bristol wine bar KASK has measures in place to keep customers and staff safe during the COVID-19 pandemic, including NHS Test and Trace.
Blog: Coronavirus Business Support
NHS Test and Trace systems in use at the Isle of Wight Heritage Service and Record Office.
Blog: Reason.com
The court reasoned that "excellent customer service is an essential function of [the employee's] specific delivery merchandiser position," and the employee couldn't provide it.
Blog: Reason.com
From yesterday's decision by Judge John T. Copenhaver, Jr. (S.D. W. Va.) in W. Va. Coalition Against Domestic Violence, Inc. v. Morrisey; note that the court struck down two other provisions of the law, which I discuss in a separate post: Previously, the BLPA [West Virginia's Business Liability Protection Act] allowed property owners to prohibit…
Blog: LSE Human Rights
"We did believe that geography would be an ally for us. It was our sense that the number of people crossing through the Arizona desert would go down to a trickle once people realized what it's like.” — U.S. Customs and Border Protection (CBP) agency head, Doris Meissner in 2000. In 1994, United States Customs … Continued
Blog: Reason.com
Who needs better prices, products, and customer service?
Blog: Reason.com
Caitlin Long's Custodia Bank will hold 108 percent of customer funds on deposit...if the Federal Reserve will allow it to open.
Blog: PolitiFact - Rulings and Stories
"In the last 11 months, Customs and Border Patrol has averaged 200,000 apprehensions a month, and you know how many beds we have to detain people at the border? 38,000."
Blog: The Health Care Blog
BY KIM BELLARD I was at the barbershop the other day and overheard one barber talking with his senior citizen customer about when – not if – robot AIs would become barbers.Continue reading...
Blog: The Health Care Blog
Feedtrail is one of a new breed of customer experience companies. Most health care experiences are captured in paper surveys that end up in H-CAPS and Star ratings. These are very importantContinue reading...
Blog: The Health Care Blog
By MIKE MAGEE If you talk to consultants about AI in Medicine, it's full speed ahead. GenAI assistants, "upskilling" the work force, reshaping customer service, new roles supported by reallocation of budgets,Continue reading...
Blog: Data in government
A common data quality problem is to have multiple different records that refer to the same entity but no unique identifier that ties these entities together. For example, customer data may have been entered multiple times by accident, or …
Blog: Centre for Data Ethics and Innovation Blog
We have been working with the Department for Business, Energy, and Industrial Strategy (BEIS) to identify the features of ethical and trustworthy Smart Data schemes. Smart Data refers to the "secure sharing of customer data with authorised third party providers …