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The world is changing. Communicating with the world and learning information is done with the speed of light and this is all due to the fast rise of technology in all the parts of the world. These changes influence all of us privately and publicly. It influences states and the way they conduct foreign policy. Diplomacy changed into digital diplomacy. Diplomats, states, NGO's are online and are open to the community which was unthinkable in the past. As much as there are positive connotations to all of this new technologies and the internet there are also negative once that are linked to terrorism, war, uprisings, hackers and so on. Important information can be hacked by terrorists and used to harm a state, a nation or the world. Therefore, digital diplomacy should be conducted in a very specific way and the diplomats should be trained to conduct diplomacy to be open but safe. Key words: digital diplomacy, internet, foreign policy

Artikel ini membahas tentang fenomena digital diplomacy di Indonesia dan tantangannya. Pada era masyarakat terkoneksi internet, informasi menambah pengaruh lebih kuat, karena informasi itu dapat menyebar dalam hitungan detik atau menit. Pemerintah, khususnya lembaga yang mengurusi masalah kebijakan luar negeri, seharusnya mengambil manfaat dari keadaan ini karena mereka akan mampu memperluas agenda diplomasi publik mereka dalam cara yang bahkan lebih interaktif.Diplomasi digital, yang juga disebut e-diplomasi, mengacu pada penggunaan teknologi komunikasi internet dan informasi yang luas untuk membantu aktor dalam diplomasi publik, akses informasi, dan analisis data. Meskipun setiap aktor yang terlibat dalam politik global dapat melakukannya, namun dalam kasus ini, ini terutama mengacu pada diplomasi yang dilakukan oleh pemerintah. Dengan menonjolnya gagasan kewarganegaraan digital (digital citizenship), diplomasi tidak hanya berjalan pada satu arah seperti dulu dan negara harus menyesuaikan diri. Penulis menelusuri fenomena ini melalui webnya kemlu RI dan dokumentasi yang sesuai dengan data yang dibutuhkan. Kata Kunci: digital diplomacy,kebijakan luar negeri, diplomasi publik

Indonesia is known as a country whose people massively use social media. It is currentlyone of the largest internet users in the world, especially social media. President of Indonesia,Joko Widodo, (famously called 'Jokowi') also tries to 'fit in' to the trend of social media acrossIndonesia. Jokowi has several social media accounts, including Facebook, Twitter, Instagram,and YouTube. He even publishes a lot of his works, including his meeting agenda with otherstates' leaders. Jokowi sometimes uploads some video blogs or 'vlogs' which some of them arecollaborations with leaders of powerful countries, such as King Salman Abdul Aziz of SaudiArabia, Emmanuel Macron of France, and many others. Therefore, the authors consider thisas a great opportunity for Indonesia to start digital diplomacy. Through literature study,the authors will provide a broader analysis of prospect and challenge of Indonesia's digitaldiplomacy. The findings showed that digital diplomacy implemented by Jokowi has a goodprospect albeit many challenges. Moreover, it was also discovered that this type of diplomacycould bring some threats to Indonesia.

Changing the habits of information consumption and the presence of digital communication in society necessitates also the national diplomatic services to adapt to the new challenges and use of digital communication channels. The aim of the study is to find out the development of the implementation of digital diplomacy tools in the diplomatic service of Latvia and the influence of institutional factors in the mentioned processes.Study of publicly available documents regulating the communications process were carried out and direct interviews with the management of the MFA Communication Directorate were executed.According to the study findings, digital diplomacy is regulated by the general procedures of public administration as well as the MFA Communication Strategy, which establishes the general principles of communication and relationship building with stakeholders.MFA is aware of the importance of digital diplomacy and the need to develop this direction, but more exigent activity is limited because of other diplomatic service priorities. The limited institutional capacity and the available financial and human resources limit the implementation of these processes in a short time period, thus possibly losing the competition to the countries with similar historical, political and socio-economic level of development in the battlefield of public diplomacy.

The paper discusses the digitization of diplomacy and the consular assistance at the present stage of the communication technologies development. Globalization, and especially the rapid development of the mass media and social media has affected almost every citizen. This process allowed the Foreign offices to come closer to resolving the issue of smart personal communication with nationals who are abroad. The first part of the paper analyzes the possibilities of using the power of the modern social media by the Ministries of foreign affairs to create and maintain effective crisis communication. The second part of the article focuses on the analysis of a digital consular assistance to nationals at home and abroad using the example of a specialized application created by the US Department of State.

Summary
Public diplomacy is increasingly facilitated through social media. Government leaders and diplomats are using social media platforms such as Twitter, Facebook and Instagram to communicate with foreign publics, changing the dynamics of interaction between broadcaster and audience. The key to understanding the power of social media in public diplomacy is the role of emotion in digital diplomacy strategies: social media statements relating to state identity can incite strong emotions that have the potential to undermine heretofore positive diplomatic relations, or provide communicative openings that move towards ameliorating crises. Examining the interaction of social media, emotion and identity provides insight into the increasing importance of digital diplomacy and the future challenges relating to digital disinformation that lie ahead.

The EU has historically sought to project outwards its identity, values and raison d'etre during times of uncertainty and crisis. One of the core values stated to be at the heart of the EU's identity is gender equality. Yet, whilst gender equality features more visibly in the EU's external discourse as it seeks to position itself as a global leader in equality and human rights, the internal challenge posed by crisis presents a real obstacle to future developments in this area. This article examines digital diplomacy, specifically twitter presence, as a discursive site for constituting meaning. We thus take the digital space afforded by Twitter as a site where the EU's internal and external identity is constructed in a process of articulation and contestation. Digital diplomacy is now a salient part of public diplomacy, increasingly prioritised over 'traditional' approaches. Using data gathered from Twitter on the EU's 60th anniversary and International Women's Day in 2017 this paper provides the first in-depth study of the EU's approach to digital diplomacy. We find the marginalisation of gender issues from the EU's core narratives bringing into question the place of gender equality as a core value of the EU.

Cover -- Half Title -- Series Page -- Title Page -- Copyright Page -- Table of Contents -- List of figures -- List of tables -- List of Contributors -- Acknowledgements -- Chapter 1 Going digital: Choices and challenges for international organisations -- Introduction -- Note -- References -- Part I International organisations' "digital universe" -- Chapter 2 IO public communication going digital? Understanding social media adoption and use in times of politicization -- Descriptive analysis -- Theories and hypothesis -- Explanatory analysis -- Conclusion -- Appendix -- Notes -- References -- Chapter 3 Digital diplomacy or political communication? Exploring social media in the EU institutions from a critical discourse perspective -- Introduction -- The European Union, external communication, and online/social media -- Twitter "behaviour," Twitter "discourse," and EU spokespeople: analysis -- Conclusion -- Notes -- References -- Chapter 4 Is there a place for a crowdsourcing in multilateral diplomacy? Searching for a new museum definition: ICOM vs the world of museum professionals -- Introduction -- "Radically democratic": Transparency at the cost of accountability -- Pursuing "common good": balancing between the Global North and Global South -- Conclusion -- References -- Part II International organisations and autonomy -- Chapter 5 The United Nations in the digital age: Harnessing the power of new digital information and communication technologies -- Introduction -- The United Nations in the digital age -- Studying the integration and impacts of new digital ICTs in UN processes -- How the UN went digital: the case of the UN Secretariat's Department of Global Communications -- Conclusion -- Notes -- References -- Chapter 6 Clock, Cloud, and Contestation: The digital journey of the Commonwealth Secretariat -- Introduction.

In the context of regional autonomy, the Regional Government can engage in international activities to develop the region's potential. Through digital diplomacy, it is easy for local governments to promote their potential. This study aims to determine the Wakatobi local government's digital diplomacy in promoting regional tourism in the international world. The research method used in this research uses a qualitative approach with the number of informants as many as three people from the Tourism and Creative Economy Office of Wakatobi Regency. The findings in this study indicate that the regional Government of Wakatobi's digital diplomacy utilizes social media and websites in informing various local tourism activities and potential, while also involving non-state actors. They assist in the implementation of digital diplomacy

While e-diplomacy is gaining momentum, there are certain factors that are hampering its implementation by governments, and by foreign ministries in particular. Uthayasankar Sivarajah and Vishanth Weerakkody examine these factors and argue that diplomats need to embrace digital diplomacy now if they are to reap its benefits.