E-Government readiness index: A methodology and analysis
In: Government information quarterly: an international journal of policies, resources, services and practices, Band 28, Heft 4, S. 522-532
ISSN: 0740-624X
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In: Government information quarterly: an international journal of policies, resources, services and practices, Band 28, Heft 4, S. 522-532
ISSN: 0740-624X
In: Government information quarterly: an international journal of policies, resources, services, and practices, Band 28, Heft 4, S. 522-533
ISSN: 0740-624X
In: Transforming Government: People, Process and Policy, Band 9, Heft 4, S. 498-516
Purpose
– This study aims to describe an assessment methodology of e-Government readiness through an empirical study that investigates collaborative needs in operating effective governance at root-level public service delivery in a developing country context. Broader methodology that accommodates collective functions of the government should be used while assessing the readiness of e-Government implementation.
Design/methodology/approach
– The study is based on interview data collected from a total of 13 government officials, 21 elected representatives and 106 targeted citizens in the local government of Bangladesh.
Findings
– Through a qualitative case study, this paper empirically investigated a proposition of e-Government readiness within local government cases. The findings of the study may help rectify existing assessment methodologies in e-Government implementation.
Research limitations/implications
– The data analysis used a collaborative perspective subjectively rather than focusing on the objective manner to capture technological aspects.
Practical implications
– This finding could benefit various e-Government initiatives in developing countries, especially for addressing critical collaborative needs of e-Government implementation.
Social implications
– The findings of the paper represent social perspectives of new e-Government system implementation.
Originality/value
– The study proposed a holistic methodology of e-Government readiness assessment that can broaden existing assessment methodologies.
In: Journal of employment counseling, Band 59, Heft 4, S. 205-218
ISSN: 2161-1920
AbstractThe future of work is changing with many expected to have multiple micro‐careers. Thus, workers should be supported to be career‐ready in a scalable and intentional manner. The aim of this exploratory study is to investigate the effects of a career planning e‐micromodule on preinternship students' career readiness using the lens of Social Cognitive Career Theory and NACE's Career and Self‐development competency. The results showed a statistically significant difference in the self‐efficacy pre‐ and posttraining survey scores on career readiness for all items, while their open‐ended responses reflected plans on navigating career opportunities, identifying their strengths, learning continuously, and building positive working relationships.
In: Business process management journal, Band 12, Heft 1, S. 22-33
ISSN: 1758-4116
PurposeThe purpose of the study is to examine how information technology, strategic planning processes, and people interact in an emerging e‐government environment.Design/methodology/approachA discriminant model was developed to test the ability to distinguish between the perceptions of high and low importance of six major e‐government functions as a function of a four‐item strategic e‐government readiness scale. An empirical study of a municipal government supported the discriminant model.FindingsGovernment agencies must evaluate how strategic e‐government plans are developed, communicated, and integrated into the work environment. Without the proper understanding of the importance of e‐government initiatives, employees do not place high value on e‐government initiatives.Research limitations/impli'cationsThis study focuses on one group of stakeholders, employees. Future studies might consider other interested parties, like citizens, business partners, and other government organizations. Future researchers could also compare various municipalities and identify those that are successful in implementing e‐government initiatives and explore the factors that contribute to that success.Practical implicationsGovernment agencies must ensure that their IT plans are aligned with business strategies as they attempt to expand their e‐government services. It is also important that the content and organizational importance of the strategic plans be effectively communicated to employees.Originality/valueThis study contributes to the current body of knowledge on e‐government by facilitating understanding and measurement of e‐government models.
e-Government is a prerequisite not only for meeting citizen's needs but also creating the background for the development of knowledge-based public administration. Yet, e-Government development is still at the infancy stage in many developing countries. The objective of this paper is to identify critical factors that enable citizens to adopt e-Government services in a society that is at the infancy stage of e-Government implementation. In other words, this research seeks to determine citizens' intentions to adopt e-Government initiatives in The Gambia. To achieve the purpose of the study, an integrated model from DeLone and McLean (2003) and Bojang (2020) has been adopted having in mind the local context of Gambian society. Using a quantitative approach, online surveys and secondary data were collected and analyzed descriptively. The findings from the survey concluded that awareness creation and quality service provision strongly influence citizens' intention to adopt e-government services. Political and bureaucratic support and trust in government were also found to be critical factors for the adoption of e-Government in The Gambia. The availability of information, ease to use of government websites, up-to-date information, reliability and quick response from government websites equally influence citizens' intention to adopt e-Government. This study will help policy-makers to initiate and formulate policies, strategies that will increase the adoption of e-Government initiatives among citizens.
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This research examines Kurdistan Regional Government (KRG) of Iraq's factors influence the Research methodology consisted of quantitative and qualitative analyses. The sampled population consisted of government employees working at the Ministry of Transportation and Communication and common citizens as users of government services. Research findings are as following; the implementation of e-government services should be treated as a long-term process of reform and restructuring, and not simply the computerization of government operations. It is also the finding of this study that interactions among technological, organizational, and cultural factors must be determined prior to any e-government system implementation. Employees at the Ministry of Transportation and Communications were found dissatisfied towards each other because of the varying degrees in knowledge, information sharing, attitude towards work, knowledge decimation, willingness to use new e-government system and willingness in general to help the public (citizens) during work hours. Such findings are highly related to educational level, training, but also representative of government employees' general attitude towards the workplace. Such outlook towards one's job highly impacts the quality of services provided and the level of e-government initiatives success. This study also concludes that the intent to deploy e- government systems in developing countries has increased the adoption and use of technology, as well as cultural challenges being faced. It is the finding of this research that the interaction between organizational and technological challenges is intertwined and is sociocultural in nature. This is to say that social and cultural factors impact the level of readiness, utilization, and acceptance of e-governmental systems implementation, and technology acceptances can be highly influenced by socio- factors influenced the adoption e-government by Ministries of Transportation and Communication, on how technological, organizational, and cultural ministry's e-system implementation and services efficiency. cultural, inter-organizational and technological challenges.
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In: Advances in Electronic Government, Digital Divide, and Regional Development; E-Government Success around the World, S. 132-144
In: Health information management journal, Band 46, Heft 1, S. 32-41
ISSN: 1833-3575
Background: To date, several models have been developed to evaluate e-health readiness in healthcare organisations; however, no specific tool has been designed to assess or measure e-health readiness. Objective: The aim of this research was to design an e-health readiness assessment tool and to apply this tool to two Iranian hospitals to assess their readiness for the implementation of e-health. Method: The study, which was undertaken in 2012, consisted of three phases: (i) review of existing models of e-health; (ii) design of an e-health readiness assessment tool; and (iii) trial of the assessment tool in two Iranian hospitals. Phase 1 consisted of a literature review that informed the development of the tool. In phase 2, we developed an e-health readiness assessment tool with feedback using two questionnaires from 40 employees from two teaching hospitals in Iran. In phase 3, we applied the tool to the same two Iranian teaching hospitals. Participants who completed the questionnaires were from management, health information technology, medical and nursing backgrounds and were familiar with e-health. A purposive sampling method was used to invite them to take part in the study. Data from the questionnaires were analysed using factor analysis and descriptive statistics. Results: Five dimensions and twenty-one indices were selected to be included in the e-health readiness tool. The 5 dimensions and their relative importance were e-health readiness (16%), information and communication technology (ICT) functions (15%), environmental readiness (20%), human resources readiness (29%) and ICT readiness (20%). The total e-health readiness scores for hospital A and hospital B were 0.22 and 0.4, respectively (a score of 1 is the ideal). Conclusion: It is important to assess the e-health readiness of hospitals to save time and money and be able to better prepare for ICT implementations. The e-health readiness assessment tool provides a relatively simple method for assessing hospitals and provides essential information to assist healthcare facilities focus preparations and planning for e-health implementations.
In: International journal of educational technology in higher education, Band 13, Heft 1
ISSN: 2365-9440
In: Health information management journal, Band 50, Heft 3, S. 140-148
ISSN: 1833-3575
Background: While e-health readiness assessment is vital to the successful implementation of e-health innovations, there is little published guidance (i.e. e-health readiness assessment frameworks (eHRAFs)) for institutions and countries. Objective: To develop an evidence-based and locally relevant eHRAF for Uganda. Method: A list of possible e-health readiness domains and constructs was developed through a structured review of the e-health literature. This list was first refined using author experience, insight and reflection. Based on this refined list, an eHRAF questionnaire was developed, which was initially pilot tested for face and content validity. Thereafter, it was distributed to 13 purposively selected study participants who were Ugandan e-health experts from the fields of health, information and communications technology (ICT) and academia. The questionnaire was discussed in a focus group setting for consensus input, where study participants confirmed, rejected or revised proposed domains and constructs suitable to guide e-health readiness assessment at either the national or site-specific level within Uganda. Results: Of 148 identified literature resources, 13 met inclusion criteria. A subjective review highlighted 11 frequently used e-health domains. Further reflection reduced these to nine domains, which were shared with study participants by means of the questionnaire. Based upon prior use of, and familiarity with, a management tool (PESTEL), participants' consensus on factors essential for readiness assessment in Uganda was aligned with PESTEL's six domains: political, economic, sociocultural, technological, environmental, and legal and regulatory. The participants considered engagement, and core and societal readiness as optional domains. Based on this input, the authors developed a proposed eHRAF suitable for Uganda, comprised of domains, sub-domains and constructs. Conclusion: The eHRAF developed in this research is an evidence-based framework (literature and cross-sectoral expert opinion) and consists of primary domains, sub-domains and constructs suitable for assessing e-health readiness in Uganda, either nationally or locally, prior to implementation of any e-health system. The process and principles may have utility in other countries. Implications: A national, culturally relevant, context-specific Ugandan eHRAF could facilitate efficient and effective planning and implementation of new e-health programmes across the country and assist policymakers and legislators to develop consistent and reliable guidelines and regulations.
SSRN
Working paper
The new line of research in language policy and planning acknowledges the importance of decentralized language policy decisions. There is widespread dissatisfaction with central governments' top-down approach, and it is time to redirect the wheels. Covid 19 imposed a hybrid education model in Morocco: teacher-directed versus self-directed learning. The purpose of this paper is to investigate ESL teachers' readiness in sustaining a self-directed learning language policy using Guglielmino readiness scale. The results will sustain research in critical language policy and seek ways to involve teachers in policymaking.
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In: TD: the journal for transdisciplinary research in Southern Africa, Band 14, Heft 1
ISSN: 2415-2005
The evaluation of municipal e-government readiness can provide a useful barometer to understand the critical needs of citizens. In addition, it can help to improve effectiveness of government services and provide a technology industry access to relevant information to create efficient e-services. This study develops and tests a framework to evaluate municipal e-government readiness based on building blocks of supporting e-services readiness, individual citizen readiness, municipal government readiness, technological infrastructure readiness and supporting industries readiness. The process of evaluating municipal e-government readiness utilises data obtained through a survey of 219 respondents from four municipalities in the Eastern Cape Province of South Africa. The partial least square structural equation modelling technique was used for data analysis. The study results show that the investigated building blocks are significant determinants of municipal e-government readiness with an overall 81% goodness-of-fit performance. The results provide foundational information for policymakers and practitioners who are interested in propagating e-government readiness. Factors that determine municipal e-government readiness could provide new insights on future studies about e-municipality service improvement.
The evaluation of municipal e-government readiness can provide a useful barometer to understand the critical needs of citizens. In addition, it can help to improve effectiveness of government services and provide a technology industry access to relevant information to create efficient e-services. This study develops and tests a framework to evaluate municipal e-government readiness based on building blocks of supporting e-services readiness, individual citizen readiness, municipal government readiness, technological infrastructure readiness and supporting industries readiness. The process of evaluating municipal e-government readiness utilises data obtained through a survey of 219 respondents from four municipalities in the Eastern Cape Province of South Africa. The partial least square structural equation modelling technique was used for data analysis. The study results show that the investigated building blocks are significant determinants of municipal e-government readiness with an overall 81% goodness-of-fit performance. The results provide foundational information for policymakers and practitioners who are interested in propagating e-government readiness. Factors that determine municipal e-government readiness could provide new insights on future studies about e-municipality service improvement. ; https://doi.org/10.4102/td.v14i1.356
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