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Using the case of the Pan-African e-Network, this Think Piece describes some of the practical and theoretical challenges presented by eHealth. At the junction of 'networked thinking' and clinical work, human lives come to matter in new ways, taking shape as objects of knowledge and intervention. The terrain on which this is happening is discursive, and deeply enmeshed with living and technical systems. Studying eHealth reveals how contemporary arrangements create new spaces in which lives are cared for. As such, it is inseparable from wider questions being raised by global eHealth practices: How are spaces of care to be designed in the era of global connectivity? What are the emergent relations between space, information technology, and the government of care on a global scale?

Maintaining performance in digital ubiquitous work environment is increasingly dependent on the quality of physical, cognitive and organizational ergonomics of work. Since digital work environment is the reign of most knowledge workers, there is a need to elaborate the study of work ergonomics by devoting attention to the issue of information ergonomics. In health care digitalisation has affected operation model thoroughly. It has affected how information is recorded, managed and distributed. Novel service models powered by digital channels offer now ways to practice professions as well as there are several outcomes regarding the whole service area. This paper is a summary of four research projects on how digitalisation affects knowledge work and how working is (re)shaped by sociotechnical work environments with reflection to eHealth. The conclusion in the paper underlines the digital transformation shaping the lives of knowledge workers. Discussion on how sociotechnical reshapes both individual and organisations, not to mention extended organisations. As the working practices as well as conventions and norms dictate the daily flow people have developed digital coping strategies. Paper also discusses the future of information ergonomics research in health care as way to find normative result for enhancing work in sociotechnical environment.
technical environment.

Both electronic health (eHealth) and mobile health (mHealth) are becoming prominent components of healthcare. In order for healthcare electronic services to be safe and effective and add genuine value to the system, the European Association of Hospital Pharmacists (EAHP) believes that these should be developed in close collaboration with healthcare professionals including hospital pharmacists, and patients. Consequently, the EAHP calls in its position paper upon national governments and health systems across Europe to work towards (1) systematic and European Union-wide achievement of electronic prescribing, administration and use of electronic medical records; (2) ensuring barcoding of medicines to the single units in primary packages to enable more widespread take-up of bedside scanning in European hospitals, thus improving patient safety; (3) appropriate regulatory oversight mechanisms for mHealth applications to ensure that they have a positive impact and adequately protect patient data; (4) provision of appropriate eHealth/mHealth training opportunities to healthcare professionals and promotion of digital health literacy; and (5) involvement of hospital pharmacists in the design, specification of parameters and evaluation of information and communication technology within the medicines processes.

Seit dem Erscheinen der 1. Auflage 2008 hat das Thema weiterhin - in der Praxis und an den Hochschulen - an Relevanz gewonnen. Mittlerweile ist es unbestritten, dass nur durch eine weitergehende Digitalisierung der Versorgungsprozesse das hohe Niveau und die flächendeckende Versorgung in Deutschland aufrechterhalten werden können. Keine Berufsgruppe wird sich von dieser Entwicklung abkoppeln können. Folglich hat "eHealth" einen festen Platz in allen Ausbildungen sowie in der Fort- und Weiterbildung; auch der Gesetzgeber, die Kostenträger und Gesundheitsdienstleister priorisieren die Digitalisierung im Gesundheitswesen. Eine besondere Rolle kommt den Patienten/Bürgern zu. Sie erwarten neue Services - eine Erwartung, die auch unter "eHealth" zu behandeln sein wird. Das Buch wurde für die 2. Auflage vollständig überarbeitet und um neue Themen ergänzt, z. B. Mobile Health, eHealth Literacy, die Rolle von Google und Social Media. Aufgrund seiner exponierten Stellung wird in einem Kapitel das eHealth-System Estlands vorgestellt.

Intro -- Contents -- List of Figures -- List of tables -- Preface -- Abstract -- Introduction -- Materials and methods -- Methods to create a prioritized list of variables -- Methods to extract and compare data for availability, usability and experienced benefits -- Methods to harvest log data -- Methods to analyse log data results -- Notes on compatibility of the common eHealth measures -- Differences in data collection methods -- Differences in foci of monitored functionalities -- 1. Benchmarking of HIE functionalities -- 1.1 Detailed clinical notes -- 1.2 Patient summaries -- 1.3 Laboratory test results -- 1.4 Imaging results -- 1.5 Immunisation data -- 1.6 List of patient's prescriptions -- 1.7 Sending electronic prescriptions for dispensing from any pharmacy -- 1.8 Active list of patients current medication -- 2. Benchmarking of Patient Portal functionalities -- 2.1 Patient's viewing of own medication data -- 2.2 Electronic medication renewal -- 2.3 Electronic appointment booking -- 2.4 Patient-produced measurement data -- 2.5 Asynchronous communication between patients and professionals -- 2.6 Additional Patient Portal indicators -- 3. Benchmarking HIS usability and experienced benefits -- 3.1 Overall satisfaction -- 3.2 Satisfaction with system reliability -- 3.3 Experienced response time/responsiveness -- 3.4 Experienced error recovery -- 3.5 Experienced ease of learning -- 3.6 Potential for saved time with ideal system functionality -- 3.7 System integration -- 3.8 Experienced impact to care process and outcomes -- 4. Generic (administrative) indicators -- 4.1 Availability of Common information structures -- 4.2 Data Security and Consent management -- 4.3 ICT Costs: Proportion of ICT-costs of the total budget in public organisations -- 5. Discussion and conclusions -- 5.1 Summary of the results -- 5.2 Limitations of the results.