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In: Skrifter från Högskolan i Borås 9
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In: Skrifter från Högskolan i Borås 9
Den här avhandlingen undersöker utvecklingen av en elektronisk förvaltning ur ett legitimitetsperspektiv. Det övergripande syftet är att analysera den reella och potentiella förändring som e-förvaltning innebär för den offentliga förvaltningens legitimitetsgrunder, både i form av hur e-förvaltning har formulerats som idé, och hur det konkret har gått till när e-förvaltning har implementerats i praktiken. Avhandlingen består av fem artiklar som undersöker olika aspekter av syftet, från idéerna bakom e-förvaltning på internationell nivå, till implementeringsprocessen på lokal nivå. Den övergripande analysen använder sig av så kallad pragmatisk institutionalism, samt perspektiv på hur legitimitet skapas och upprättshålls i förvaltningen. En fallstudie av en svensk kommun utgör det huvudsakliga empiriska materialet. Detta material kompletteras med en mindre studie av ytterligare en svensk kommun, samt dokumentstudier av den Europeiska Unionens policy för e-förvaltning. Avhandlingen lyfter fram fyra huvudsakliga slutsatser: (1) e-förvaltningsreformer bidrar till skapandet av en ny praxis, där den praktiska utvecklingen och tillämpningen av IT blir ett allt viktigare inslag i den studerade kommunens organisering och serviceutövning, (2) detta bidrar till en omorganisering av aktörsroller- och förhållanden. Ledande tjänstemän i kommunen övertar den strategiska styrningen av utvecklingsprocessen från lokala politiker, medan kommunens närbyråkrater kringgås genom att medborgaren förväntas ta ett större eget ansvar för interaktionen med förvaltningen, (3) legitimitetsgrunder såsom brukarinflytande och kundanpassning placeras därmed i förgrunden medan den politiska styrningen och bedömningen hamnar i bakgrunden, (4) dessa förändringar tyder på allt starkare inslag av en gör-detsjälv-logik, där legitimitet i genomförandeprocesser främst grundar sig i individens möjlighet till självbetjäning och självförvaltning via elektroniska kanaler. ; This thesis explores the development of an electronic government from a legitimacy perspective. The overarching aim is to analyse the actual and potential processes of change and impacts of e-government on bases of legitimacy within public administration – both with regards to how the ideas behind e-government have been formulated as well as how e-government in practise has been realised. The thesis consists of five articles that examine different aspects of the overarching aim; from the ideas behind e-government on an international level, to the practical implementation process in local government. The overarching analysis uses an institutional perspective and perspectives on the creation and maintenance of legitimacy in public administration. An in-depth case study of a Swedish municipality provides the main empirical material for the analysis. In turn, the material is supplemented with a smaller case study of another Swedish municipality, as well as document studies of the e-government policy of the European Union. The analysis arrives at four overarching conclusions: (1) egovernment reforms contribute to new practises, in which the development and application of IT is becoming increasingly central for the local organisation and the provision of public services, (2) this contributes to a reorganisation of actor roles and relationships. Leading public officials shoulder the strategic steering usually confined to local politicians, whilst street-level bureaucrats are circumvented by citizens since citizens are expected to shoulder greater individual responsibility in their interaction with administrations, (3) in turn, certain bases for legitimacy are placed in the foreground, in particular user influence and customer adaptation, whilst political steering and evaluation are downplayed, (4) these developments point at the emergence of a do-it-yourself-logic, in which legitimacy is mainly based on creating sufficient preconditions for individual selfservices and self-government through the electronic channels of administrations.
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"In discussions relating to their role during the Middle Ages, women are typically assumed to only have been "pawns in a political game dominated by men", or to have primarily acted as intermediaries of power. In this book, however, the varying expressions of power are studied by changing the focus from a political and economic exercise of power controlled by men, to an approach based on interaction and communication between the sexes. In this volume, gender is instead interpreted as a total social phenomenon comprising all spheres of medieval society. This approach provides new opportunities to investigate how power operated on different levels within a societal structure. Thus, power is neither seen as emanating from a centre nor as dominated by only one sex. Instead, it is regarded as an all-embracing societal web, woven through threads of mutual dependence between men and women. In this book, scholars belonging to various disciplines, such as history, history of arts and literary history, discuss how cooperation between the sexes found expression in culture, judicial spheres and social organisation. The contributions do not only consider the Nordic countries, but also how gender constructions were affected by, and transformed through, the influence of contemporary cultural, juridical and ideological currents in Europe
This study in contemporary history describes the transformation of the public sphere in Sweden during the period 1969-1999, and analyses the role of information technology and politics in the process. The overall aim of the study is to explain how, and why, the public sphere in Jürgen Habermas sense has deteriorated during a period of rapid technological and political change, when increasing attention has been given to information technology as a new tool for improving democracy and empowering citizens. Theoretical inspiration is drawn from two perspectives within the modern history of technology and sociology of technology; the LTS (Large Technical Systems) and STS (Science, Technology and Society) approaches, as well as from the regime theory concept within political science. This multidisciplinary framework provides the theoretical basis for the study, including terms as socio-technical systems, system builder, technification, interpretative flexibility, stabilization, closing and regime change. In addition, the analysis draws upon previous research in economic history, where focus often has been on the important role of institutions. The term path dependence is central in this tradition. The starting point for the study is the process of a mutual legitimization between citizens and political actors that traditionally has taken place within the public sphere. In return for citizens support and trust, political actors have granted format rights to the public space. Two aspects of this interdependence are addressed: Freedom of speech and citizen's access to public information, and their access to arenas where an exchange of political ideas and opinions is taking place. In the study, the former is a question of the legal system and the limits to freedom of speech in new medias such as the Internet, while the latter concerns citizen's technical means and possibilities to connect to electronic networks. Research interest is concentrated on the formal political system, focusing both actors and structural factors such as technological development, media convergence, ideological change and international integration in the transformation process. Four case studies of institutional changes during formative moments, within what is defined as the legal and the technical infrastructures, are conducted and represent the empirical base of the thesis. The case studies are centered on Swedish governmental commissions, on the government itself and on proceedings in the parliament, and concerns formation and transformation of computer law, as well as the deregulation and privatization of the technical infrastructure. In the latter process Televerket (Swedish Telecom) has been an influential promoter of competition and institutional separation between tele- and data communications, representing a major regime change in favour of market relations in the technical infrastructure. In the area of computer law, the Swedish regime dominated by SCB (Statistics Sweden) was incorporated into a joint European data protection regime, resulting in limitations of freedom of speech on the Internet. These regime changes have also transformed the role of the state, constituting a "net watchers state". Another important finding is that promotion of democracy and improvement of access to the public sphere, never was on the agenda in the political transformation processes studied, although a parallel discourse on democracy and information technology existed throughout the period studied.
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