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The trend towards digitization of healthcare is obvious. It's summed up by eHealth, a term now ubiquitous in the media and which refers to all the digital and information technologies that affect healthcare. This can encompass a multitude of different processes, services and resources that make use of information technology to structure and support healthcare functions. These digitization activities have taken place under the label of eHealth. ; This paper was written in 2016 as part of a research project at scip AG, Switzerland. It was initially published online at https://www.scip.ch/en/?labs.20160421 and is available in English and German. Providing our clients with innovative research for the information technology of the future is an essential part of our company culture.

CMA believes that physicians must be actively involved in the decision-making process on core and comprehensive services. It has developed a new framework for this purpose after review and analysis of national and international decision-making frameworks, and after consideration of the political, policy and legal context of Canadian health care decision making. In addition to the framework, key terms associated with core and comprehensive health care services are operationally defined. Quality of care and ethical and economic factors are considered in a balanced and flexible manner, recognizing that the relative importance of any one factor may vary depending on the health care service being considered.

This article examines the use of specialty health care services in municipal governments. Findings are provided by a comprehensive national survey. The focus is on describing the use of specialty services and exploring their impact upon satisfaction and the overall cost of coverage. The data show some interesting variations in the use of these services. They also suggest some important relationships with satisfaction and cost. For example, the overall cost of indemnity programs appears closely linked to the number of specialty services. Also, individual services such as dental care and eye care were associated with more expensive indemnity programs.

Health Care Services (HCSs) should implement ongoing innovation and continuously improve their quality. However, in evaluating the quality of HCSs, too little attention has been given to the experience of the users concerning the acquired services. This study focused on how the community values the current services in order to improve HCSs in Indonesia, especially in Jakarta. Four focus group discussions were conducted among 45 community members in the Grogol Petamburan sub-district, in Jakarta. Participants were recruited using a convenience sampling and the data were analyzed using a combination of human coding and NVivo-12. Overall, we found that participants had a negative view of the government-mandated Community Health Centers (CHCs) and they preferred to visit private clinics and hospitals over the CHCs. Participants associated CHCs with unfriendly staffs, longer waiting times, shorter opening hours, and crowded visitors. At the same time, participants had a positive view on the affordability of the CHCs. Additionally, we found the reasoning of Jakartans' (i.e., the citizens of Jakarta city) on using self- and traditional treatments before visiting HCSs and they also expressed the need for psychological services at CHCs. The discussion focuses on the results as feedback on how the government and health care providers may facilitate the community's needs in providing HCSs in Indonesia, especially Jakarta. In brief, we recommend the policy-makers to improve the hospitality of the staff members and the quality of the medical equipment; also, to provide psychological services at CHCs. These efforts need to be done while paying more attention to the cultural aspects of medicinal uses.