Suchergebnisse

1.Towards a Theoretical Understanding of Hospitality /Conrad Lashley --2.One Cheer for Marxism: Hospitality as a Bourgeois Phenomenon /Roy C. Wood --3.Hostility and Hospitality: Connecting Brexit, Grenfell, and Windrush /Tom Selwyn --4.Inhospitable Hospitality? /George Ritzer --5.Experiencing, Expressing and Evoking Emotions in Hospitality and Tourism /Prokopis A. Christou --6.A Paradigm Shift from "Emotional Labor" to "Genuine Emotional Display" in the Workplace /Aspasia Simillidou and Prokopis A. Christou --7.Working in Hospitality: Flexible Working and the Gig Economy /Bill Rowson --8.Pleasure and Hospitality in New Zealand: The Roles of Alcohol, Sex, and Service /Jill Poulston --9.The Diminishing Role of the General Manager from a Middle Managers' Perspective: Some Generic Drivers /Tjeerd Zandberg --10.Roboptimism or Pessimism: HR Managers Face a Challenge /Verena Hopf, Laura Velten and Bill Rowson --11.Ladies and Gentlemen Serving Ladies and Gentlemen /Klaes Eringa --12.Wine Tourism and Hospitality: Opportunities and Challenges for Future Development /Radu Mihailescu.