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"References" at end of each chapter. ; Mode of access: Internet.

"Authorities" at beginning of most of the chapters. ; Mode of access: Internet.

"Second printing, third edition." ; "The revisions have been largely the work of Herbert A. Simon." ; "Selected bibliography on municipal administration": p. 579-587. ; Mode of access: Internet.

This study deals with the impact of city council intervention on municipal administration. Based on a survey of department heads in all cities in the United States with a population of 50,000 or more, it presents information about the extent to which constituent casework leads to intervention by city councilpersons in municipal administration and discusses the consequences of the intervention patterns (informant, mediator and procurer) identified. The study concludes that although councilmanic intervention continues despite the efforts of the municipal and executive reform movements, reform institutions have nevertheless been successful in structuring the patterns of intervention in such a manner as to preserve the "informational" purposes of intervention without significantly threatening the reform goal of "neutrality" in municipal administration.

From an address before the Western political science association, Salt Lake City, Utah, Nov. 29, 1947.