Towards more democracy in social services: models and culture of welfare

Intro -- Preface -- Introduction -- Towards More Democracy in Social Services: Models and Culture of Welfare -- Part I The Welfare Approach -- The End of Progressivism: Paradigmatic Shifts and Social Welfare -- Consumers, Citizens and Coproducers - A Pluralistic Perspective on Democracy in Social Services -- Social Service Delivery: The More Demand, the More Democracy? -- Civil Society and the Welfare State -- Does Welfare Lead to Dependency? Effectiveness and Undesirable Side-Effects of Welfare Institutions -- Social Rights, Power and the Democratization of Social Services -- The Scandinavian Social Service Model -- Welfare, Democracy and Social Work -- Democratization - The Recovering of the Political in Social Work(?) -- Part II The Organizational Approach -- The Organizational Construction of Social Citizenship -- Democratization by Modernization? The Future Development of Social Service Organization -- Personal Social Services: Changing Organizational Forms and Service. User Participation. A British Perspective on the Democratization Debate -- Client Demands and Professional Responsibility in Democratic Welfare Organizations -- Old Democracy - New Quality? Transformation of Social Services in East Germany and Finland. The Case of Child Daycare -- Cooperative Relations Within Youth Assistance - A Step Towards Democratization of Social Services? -- Children's Participation in Child Welfare Services -- Modernizing the Youth Welfare System: The Forgotten Perspective of the Clients -- Does Democratic Rationality Extend to Social Services? Legitimation Problems in Professional Action -- Empowerment - A Challenge for Professionalization in Social Work -- Privatization and Professionalization: Challenges to Social Service Delivery in the U.S.A -- Feminist Care Work Projects in Germany: Between Self-Help and Professional Identity.