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This study is focused on a small village in Tuscany and explores how citizens
evaluate the actions and communication strategies applied by the local government during the COVID-19 pandemic. The study adopted a combination of
qualitative and quantitative methods: semi-structured interviews with local administrators, and a survey with a representative sample of the local population.
The findings show a limitedly articulated yet meaningful relationship between
the central administration and the local one, a positive evaluation by citizens
of the local government's management of the emergency and, generally, good
social cohesion, albeit not fully supported by the engagement of civic cultures
that were heavily restricted by the socially restrictive measures imposed during
the pandemic.