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This book places current and future work team practices in historical context. Researchers from 10 countries have contributed chapters that represent developments specific to their regions and that illustrate the way ideas spread around the world. Some principles of effective teaming were independently discovered in different countries, and some principles emerged from the work of researchers like Trist, Emery, and Lewin and spread around the world. But all of the practices were driven by the dynamic tension between the psychology of the employee and business necessities. Theories and cases describe autonomous work groups, self-managed work teams, cell teams, and other collaborative work structures. Contributions to the design of such structures came from psychology, management, sociology, industrial engineering, and manufacturing. Because of the challenges inherent in reorganising work around teams instead of individuals, organizations are at different stages in evolving into 21st century work systems

This study focuses on team members' perceptions of organizational support as antecedents of team processes and potency. Potency is team members' collective belief that the team can be effective. In a field study of 39 work teams in six organizations, the authors find a positive relationship between organizational support and potency that is mediated by effective team processes. The authors also find a positive relationship between team processes and managers' ratings of team performance that is mediated by potency. Understanding how organizational support affects potency is important because research has consistently found that potency is strongly associated with team performance, yet little is known about how organizational context affects potency. Therefore, this research has practical as well as theoretical implications.