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""--Provided by publisher.

Just as an emancipatory politics of uncertainty recognises that uncertainty and unknown-unknowns cannot be closed down to measurable risk, so too does the politics require better differentiation among controlling, managing and coping with those risks, uncertainties and the unknown-unknown of unstudied – in real-time, often unstudiable – conditions.

"Social Complexity, Crisis, and Management" published on by Oxford University Press.

This Forum contribution seeks to provide more rigour in the analysis of crisis scenarios involving low probability/high consequence events and their seeming intractabilities in analysis and action.

This Forum contribution explains why economism – a form of bad economics – has become the enemy of reliable critical infrastructures and what must be done to remedy this. The perspective here is critical, but moves beyond critique to recommendation and proposals. The suggestions centre around taking advantage of the unique expertise of reliability professionals in infrastructures to catch big mistakes before they happen in real time. While economists call for greater efficiencies in critical service provision (see especially the long‐standing New Public Management literature), the most underutilized resource we have as a society are these reliability professionals. Without their expertise we would not have the infrastructure stability necessary for markets to function in the first place.