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Presentation given by Marta Teperek at the 12th International Digital Curation Conference, 21 February 2017, Edinburgh, United Kingdom.

Presentation given by Dr Marta Teperek, Research Data Facility Manager, University of Cambridge at the Research Support Masterclass, 23 June 2016, Rotterdam.

When developing new products, tools or services, one always need to think about the end users to ensure a wide-spread adoption. While this applies equally to services developed at higher education institutions, sometimes these services are driven by policies and not by the needs of end users. This policy-driven approach can prove challenging for building effective community engagement. The initial development of Research Data Management support services at the University of Cambridge was policy-driven and subsequently failed in the first instance to engage the community of researchers for whom these services were created. In this practice paper, we describe the initial approach undertaken at Cambridge when developing RDM services, the results of this approach and lessons learnt. We then provide an overview of alternative, democratic strategies employed and their positive effects on community engagement. We summarise by performing a cost-benefit analysis of the two approaches. This paper might be a useful case study for any institutions aiming to develop central support services for researchers, with conclusions applicable to the wider sector, and extending beyond Research Data Management services.

"Effective Research Data Management (RDM) is a key component of research integrity and reproducible research, and its importance is increasingly emphasised by funding bodies, governments, and research institutions around the world. However, many researchers are unfamiliar with RDM best practices, and research support staff are faced with the difficult task of delivering support to researchers across different disciplines and career stages. What strategies can institutions use to solve these problems?

Engaging Researchers with Data Management is an invaluable collection of 24 case studies, drawn from institutions across the globe, that demonstrate clearly and practically how to engage the research community with RDM. These case studies together illustrate the variety of innovative strategies research institutions have developed to engage with their researchers about managing research data. Each study is presented concisely and clearly, highlighting the essential ingredients that led to its success and challenges encountered along the way. By interviewing key staff about their experiences and the organisational context, the authors of this book have created an essential resource for organisations looking to increase engagement with their research communities.

This handbook is a collaboration by research institutions, for research institutions. It aims not only to inspire and engage, but also to help drive cultural change towards better data management. It has been written for anyone interested in RDM, or simply, good research practice.

Effective Research Data Management (RDM) is a key component of research integrity and reproducible research, and its importance is increasingly emphasised by funding bodies, governments, and research institutions around the world. However, many researchers are unfamiliar with RDM best practices, and research support staff are faced with the difficult task of delivering support to researchers across different disciplines and career stages. What strategies can institutions use to solve these problems? Engaging Researchers with Data Management is an invaluable collection of 24 case studies, drawn from institutions across the globe, that demonstrate clearly and practically how to engage the research community with RDM. These case studies together illustrate the variety of innovative strategies research institutions have developed to engage with their researchers about managing research data. Each study is presented concisely and clearly, highlighting the essential ingredients that led to its success and challenges encountered along the way. By interviewing key staff about their experiences and the organisational context, the authors of this book have created an essential resource for organisations looking to increase engagement with their research communities. This handbook is a collaboration by research institutions, for research institutions. It aims not only to inspire and engage, but also to help drive cultural change towards better data management. It has been written for anyone interested in RDM, or simply, good research practice.

La GenOA week è una settimana di iniziative per riflettere sulla comunicazione scientifica e sulle sfide lanciate dalla Scienza aperta (Open Science) per rendere l'accesso alla Conoscenza aperta (Open Knowledge) equo per tutti. Si svolge nell'ambito della International Open Access week. +info Qui sono raccolti gli interventi* di tutte le sessioni della GenOA week 2021, organizzata da Università di Genova, IIT (Istituto Italiano di Tecnologia), INFN (Istituto Nazionale di Fisica Nucleare), CNR (Consiglio Nazionale delle Ricerche) e Consortium GARR sul tema: It matters how we Open Knowledge: building structural equity: * solo degli autori che hanno concesso l'autorizzazione. Per l'intervento di Stefano Bianco: openaccessrepository.it lunedì 25 ottobre 2021 Open Science e Horizon Europe: La Scienza Aperta, una sfida per l'Europa. L'Open Science nei progetti europei Open Science e open data 1.: Rendere open i dati della ricerca: dalla teoria alla pratica del repository UniGe Open Science e open access 1.: Introduzione ai temi Open Access e Open Data: la loro importanza dal punto di vista del ricercatore Open Science e biblioteche accademiche: Biblioteche accademiche e Open Science: nuove competenze o nuovi servizi? martedì 26 ottobre 2021 Open Science e open access 2.: Implementazione pratica dell'Open Access: dal rapporto con la valutazione alle politiche e ai progetti in corso Open Science e open data 2.: Il Geoportale SiT del Comune di Genova: quando gli open data generano nuova conoscenza Open Science e comunicazione scientifica: Le sfide dell'Open Access hanno modificato la comunicazione scientifica? Editori e Accademia a confronto mercoledì 27 ottobre 2021 Open Science e valutazione della ricerca: Nuove prospettive di valutazione della qualità della ricerca grazie alla Scienza Aperta: esperienza locale, nazionale ed europea Open Science e infrastrutture per la ricerca: Panoramica di infrastrutture e strategie IT locali, nazionali ed europee giovedì 28 ottobre 2021 Open Science e proprietà intellettuale: Open ...

Despite the increasing availability of Open Science (OS) infrastructure and the rise in policies to change behaviour, OS practices are not yet the norm. While pioneering researchers are developing OS practices, the majority sticks to status quo. To transition to common practice, we must engage a critical proportion of the academic community. In this transition, OS Communities (OSCs) play a key role. OSCs are bottom-up learning groups of scholars that discuss OS within and across disciplines. They make OS knowledge more accessible and facilitate communication among scholars and policymakers. Over the past two years, eleven OSCs were founded at several Dutch university cities. In other countries, similar OSCs are starting up. In this article, we discuss the pivotal role OSCs play in the large-scale transition to OS. We emphasize that, despite the grassroot character of OSCs, support from universities is critical for OSCs to be viable, effective, and sustainable.