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This book will help police officers and other contact professionals develop verbal strategies that can transform potentially explosive encounters into positive resolutions. It addresses the most difficult problems of the street encounter where quick thinking and spontaneous verbal response often make the difference between life and death. The author explores all kinds of confrontation rhetoric and offers both a theoretical and practical account of how to handle street situations. Following an introduction to the problems of street communication the author focues on five basic rhetorical elemen

Industrial historians have generally failed to note the importance of the technical standards that have been developed through intercompany agreements in the automobile industry. While they have studied the changing institutional character of American industry and have chronicled the mechanical developments of recent technology, they have undertaken but few explorations into die complex interrelationships between mechanical technology and business structure. In relating the growdi of intercompany technical standards' in the automobile industry up to about 1930, this study attempts to show the influence of changing business conditions on standardization and hence on the mechanical technology of the automobile.

"University of Pittsburgh bulletin, Vol. 33, No. 5, December 1, 1936." ; Mode of access: Internet.