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Beginning in the summer of 2000, California experienced serious energy supply problems, sharp increases in wholesale (and retail) electricity and natural gas prices, and isolated blackouts. In response to the rapidly worsening electricity situation in California in late 2000, the state set, as an initial goal, the reduction of the state's peak demand for the summer of 2001 by 5,000 megawatts. To meet this goal, the governor and legislature took a variety of steps to enhance supply, encourage rapid voluntary reductions in demand, and provide incentives for actions that would result in load reductions. Three bills-Assembly Bill 970, Senate Bill X1 5 and Assembly Bill X1 29-allocated roughly $950 million for consumption and demand reduction programs. The governor also enacted a variety of additional measures, including the "Flex Your Power" (media awareness and direct business involvement) campaign, requirements for retail sector outdoor lighting reductions, and toughening of energy efficiency building codes. There were, in fact, significant reductions in electricity demand in California during the summer of 2001 and the large number of expected supply disruptions was avoided. To understand the nature of these demand reductions and the motivations for consumer response, Washington State University (WSU) undertook a study for the California Energy Commission (CEC) focusing on conservation behavior in the residential, commercial, and agricultural sectors. The research presented in this report represents an exploration of the response of commercial and institutional organizations to the California energy situation and the unique set of influences that existed during this time. These influences included informational messages and media attention, program interventions, price changes, and external triggering events (e.g., blackouts). To better understand the effects of these influences on organizational response to the energy situation, we conducted 84 semi-structured interviews with members of commercial and institutional organizations (many of which participated in three different California Energy Commission Programs) and with 21 key informants representing program managers, administrators, and aggregators as well as a small number of energy service providers and utilities. Separate reports examine the consumer response in the residential and agricultural sectors.

Beginning in the summer of 2000, California experienced energy supply problems, sharp increases in electricity and natural gas prices, and isolated blackouts. In response, California's state government implemented an unprecedented energy conservation effort to mitigate projected electricity supply shortages during the summer of 2001. Ultimately, significant electricity demand and consumption reductions were achieved. This paper considers the response of commercial and institutional organizations to the California energy situation and offers a description of three factors that shaped these responses: (1) concern about energy problems; (2) operational conditions; and (3) institutional capacity for action. A matrix of possible combinations of concern, conditions, and capacity offers a heuristic for use in exploring how to best tailor and target policy interventions to the circumstances of particular subgroups of organizations.

Realizing the ambitious commitments of the 2015 Paris Climate Conference (COP21) will require new ways of meeting human needs previously met by burning fossil fuels. Technological developments will be critical, but so will accelerated adoption of promising low-emission technologies and practices. National commitments will be more achievable if interventions take into account key psychological, social, cultural and organizational factors that influence energy choices, along with factors of an infrastructural, technical and economic nature. Broader engagement of social and behavioural science is needed to identify promising opportunities for reducing fossil fuel consumption. Here we discuss opportunities for change in households and organizations, primarily at short and intermediate timescales, and identify opportunities that have been underused in much of energy policy. Based on this survey, we suggest design principles for interventions by governments and other organizations, and identify areas of emphasis for future social science and interdisciplinary research.

Purpose
– The purpose of this paper is to present new empirical data on leases, energy management, and energy meters in the UK, with a particular focus on small and medium enterprises (SMEs) and other "minor" players. The paper develops a new segmentation model that identifies six different combinations of energy and organizational conditions.


Design/methodology/approach
– The authors surveyed participants in an online energy management and data analytics service. A 30-question online survey gathered data from 31 respondents on three kinds of infrastructure – legal, organizational, and technical.


Findings
– SMEs and other minor players are generally "data poor," lack energy managers, and have legacy meters that are read only annually or quarterly; some rent via leases that inhibit permanent alterations to the premises, including the meter.


Research limitations/implications
– The research is exploratory and subject to self-selection bias. Further research is needed into: lease language, governance structures, social practices to facilitate cooperation between tenants and landlords; the scope for energy management positions in small organizations; low-cost "smart-er" meters that can be reversibly retrofitted onto existing energy meters; and the combination of these areas.


Practical implications
– Organizations may need to augment a combination of legal, organizational, and technical infrastructures to enable better energy management.


Social implications
– SMEs and other "minor" energy users are important to society and the economy, yet they are often overlooked by government programs. This developing data set can help policymakers include these groups in their programs.


Originality/value
– This paper presents a new conceptual framework for future research and new empirical data on understudied groups.