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This paper focuses on the perceived pattern of alignment between a manager's words and deeds, with special attention to promise keeping, and espoused and enacted values. It terms this perceived pattern of alignment"Behavioral Integrity." The literatures on trust, psychological contracts, and credibility combine to suggest important consequences for this perception, and literatures on hypocrisy, social accounts, social cognition, organizational change, and management fashions suggest key antecedents to it. The resulting conceptual model highlights an issue that is problematic in today's managerial environment, has important organizational outcomes, and is relatively unstudied.

The World of Concrete trade show organizers negotiate a block of approximately 30,000 rooms with a different location each year. The case was developed through interviews with the trade show director. The issues under negotiation include the room rate, cancellation clauses, and amenities for the conference organizers and VIPs. The case is written for a negotiations course and may be used in two ways: as an intermediate exercise for refining student skills at information management and integrative bargaining or as a fairly advanced exercise about appropriate preparation for major negotiations.

A review on leadership of head nurses and patient safety and quality of care / Marc Verschueren, Johan Kips, Martin Euwema -- "What you see depends on where you stand" exploring the relationship between leadership behavior and job type in health care / Laura Gover, Linda Duxbury -- The role of leadership in eliminating health care-associated infections : a qualitative study of eight hospitals / Ann Scheck McAlearney ... [et al.] -- Walk the talk : leaders enacted priority of safety, incident reporting, and error management / Cathy Van Dyck ... [et al.] -- Exploring interpersonal behavior and team sensemaking during health information technology implementation / Rebecca R. Kitzmiller ... [et al.] -- Exploring the relationship between nursing home financial performance and management entrepreneurial attributes / Jullet A. Davis, Louis D. Marino, Mariangela Vecchiarini -- Leading toward value : the role of strategic human resource management in health system adaptability / Andrew N. Garman ... [et al.] -- Safety leadership : extending workplace safety climate best practices across health care workforces / Deirdre McCaughey ... [et al.] -- Issues in researching leadership in health care organizations / Tony Simons, Hannes Leroy