Success metrics: a multidimensional framework for measuring organizational success

Abstract

Chapter 2: Why You Should Measure Success Before Performance; The Answer Key; Leadership Wants an Easy Answer, and Organizational Health is a Valid Place to Start; Root Questions Are Best; Summary; Chapter 3: Know Yourself; A Mission Statement; Yesterday; Today; From Scratch; Show Me the Money!; Summary; Chapter 4: The How Matters; Core Values; Faith; The Future Is Now; Summary; Chapter 5: "Why?" Is a Great Place to Start; Nonprofits; Individual Success; Group/Team Viewpoint; Department/Division Success; Leadership's View of Success; The Corporate Viewpoint; Summary.