The new influencing toolkit: capabilities for communicating with influence

Abstract

Without influence, managers are ineffective. There is growing recognition that this is a core leadership competency for managers, across industries, geographies and sectors. Managers need to influence up, down and increasingly, sideways as organizations become flatter, more manoeuvrable and less hierarchical. The New Influencing Toolkit is expertly designed to diagnose and develop managerial influence. Four influencing strategies make-up the "Influencing Capabilities Framework": investigating, calculating, motivating; and collaborating. On completion of the diagnostic included within the book, managers are given practical techniques and methods to enhance each of these four influencing strategies. These strategies are at the heart of leadership for the 21st Century manager