Journalism, online comments, and the future of public discourse

In: Routledge focus

Abstract

"Comments on digital news stories and on social media play an increasingly important role in public discourse as more citizens communicate through online networks. The reasons for eliminating comments on news stories are plentiful. Off-topic posts and toxic commentary have been shown to undermine legitimate news reporting, yet the proliferation of digital communication technology has revolutionized the setting for democratic participation. The digital exchange of ideas and opinions is now a vital component of the democratic landscape. Marie K. Shanahan's book argues that public digital discourse is crucial component of modern democracy - one that journalists must stop treating with indifference or detachment; for news organizations to recognize commenters as democratic actors and use journalistic rigor and better online design to add value to citizens' comments above the social layer. Through original interviews, anecdotes, field observations, summaries of research literature, Shanahan explains the obstacles of digital discourse as well as its promises for journalists in the digital age"--

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Buch(elektronisch)#12017

Journalism, Online Comments, and the Future of Public Discourse

Shanahan, Marie

Shanahan, Marie

Abstract

Cover -- Title -- Copyright -- Contents -- Acknowledgments -- 1 Bystanders -- Journalism's Comment Conundrum -- Feedback Culture versus the "View from Nowhere" -- 2 A Story Is a Promise of a Conversation -- The Public Sphere and Public Opinion -- News Conversations and Deliberative Democracy -- Digital Journalism Is a Conversation -- 3 Discourse Amid Discord -- Toxic Disinhibition and Endless Arguments -- Where Emotions Prevail -- 4 What's Civility Got to Do with It? -- Polarization, Information Distortion and Participation Inequality -- Hateful Comments as an Occupational Hazard -- 5 Contradictions of Anonymity -- Privacy, Safety and Consequence-Free Speech -- Faceless, Nameless, Merciless -- Protecting Anonymous Speech -- Journalism's Unmasking Prerogative -- In Search of Credibility -- 6 Debugging Digital Discourse -- Championing Good Conversations -- Index

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