Suchergebnisse

Die eGovernment-Initiative des Bundes BundOnline2005 kann auf über 300 digitalisierte Verwaltungsdienstleistungen zurückblicken und gehört damit zu den wichtigsten Reformvorhaben in Deutschland. Mehr als andere staatliche Reformprojekte ist eGovernment jedoch auf die Akzeptanz seiner Nutzer durch Bürger, Wirtschaft und Verwaltung angewiesen, um die angestrebten Effekte zu erzielen. Eine von SER unterstützte IEB-Studie untersucht die Erfolgsfaktoren für erfolgreiches eGovernment. Die größte eGovernment-Initiative in Europa (Otto Schily) hat gute Infrastrukturen für eine schlanke und bürgernahe Verwaltung geschaffen, vor allem in der Analyse verwaltungsinterner Prozesse und der Entwicklung internetbasierter Plattformen für Anwendungen der öffentlichen Verwaltung. Die Prototypen sind entwickelt. Inwieweit sie auch langfristigen Nutzen stiften werden, hängt aber davon ab, in welcher Form die Nutzung der ungewohnten Dienste erhöht und die intelligente Verknüpfung der unübersichtlichen Angebotsstruktur in den nächsten Jahren realisiert werden kann. Die Studie zeigt die Trends der nächsten Jahre im eGovernment auf und beschreibt die Erfolgsfaktoren, die für eine erfolgreiche Etablierung elektronischer Verwaltungsdienstleistungen in Deutschland maßgeblich sein werden (Quelle: Verlag).

This e-book brings you a series of articles developed from the papers presented at the first eGovernment Workshop that was held at Brunel University in September 2005. The selection of papers ranges from current empirical studies to theoretical models for future systems development. A theme running across them is the evaluation and planning of systems with the implication that much remains to be achieved in the area of eGovernment.

Increasing the efficiency and reducing the cost of doing business in Ireland is a key emphasis for enterprise policy in Ireland. The rapid development of modern information and communications technologies is having a dramatic impact on all aspects of life, including government. eGovernment has the capability to ensure greater engagement with citizens, higher productivity in terms of reduced costs, more efficient administrative procedures, delivery of higher quality services and provision of better policy outcomes.

Public sector organizations are supposed to increase productivity by large-scale investments in IT. This research analyzes municipalities' ability to benefit from IT investments and identifies problems that reduce productivity gains. These problems persist even though they might seem trivial and easily remedied. They are however symptoms of a more general challenge: Difficulties achieving a proper alignment between IT and organizational processes. This alignment gap is related to the way service production is regulated and organized and the way IT is developed and acquired, the lack of local technology and task control that emerges and the resulting lack of managed coordination between task and technology design. ; Public sector organizations are supposed to increase productivity by large-scale investments in IT. This research investigates the municipalities' capabilities to increase productivity through IT investments, and what major challenges must be overcome to do so. The research identifies several problems that reduce productivity gains. These problems persist even though they might seem trivial and easily remedied. They are however symptoms of a more general challenge: Difficulties achieving a proper alignment between IT and organizational processes. This alignment gap is related to the way service production is regulated and organized and the way IT is developed and acquired, the lack of local technology and task control that emerges and the resulting lack of managed coordination between task and technology design.