Suchergebnisse

In January 2008, the Swedish Government launched a new eGovernment action plan which was formulated to serve as "a new basis for IT-based organisational development in public administration". The main objective in the plan was formulated as "as simple as possible for as many as possible". The definition of eGovernment used in the action plan is the one agreed upon by many other European countries: "eGovernment is organisational development in public administrations that takes advantage of information and communication technologies (ICT) combined with organisational changes and new skills". Behind the suggested course of actions there is a rhetoric that Sweden was now entering a new path regarding eGovernment development. Taken together the declarations in the plan made it and the expressed expectations of profound changes in public administration an interesting target for critical review.Having identified the importance in critically discussing and analysing the action plan, the Swedish Researchers Network in eGovernment (www.egov.nu) arranged a network meeting at the national conference for public sector in Sweden June 2008. The theme for the meeting was "Reflections on the Swedish action plan for eGovernment". Several researchers and practitioners shared and debated their reflections during this meeting. In order to continue this very interesting discussion after the conference, we then invited authors to submit an article on the same theme, i.e. analysing different aspects of the Swedish action plan for eGovernment. This call for papers was directed both to participants at the network meeting and others, who wanted to contribute to this on-going debate. The call was to encourage authors to communicate and share their insights and opinions regarding the action plan in order to provide knowledge to decision-makers and other practitioners. ; Editorial

[...] Zentrales strategisches Ziel im Rahmen der Einführung von eGovernment ist es, alle online-geeigneten Dienstleistungen und interne Verwaltungsleistungen der Landesverwaltung zu identifizieren und für diese innerhalb von 10 Jahren, also bis 2014, optimierte Online-Verfahren bereit zu stellen. Wichtige Verfahren mit hohen Einsparpotenzialen oder besonderer strategischer Bedeutung sollen bereits bis 2009 realisiert werden. "Online" bedeutet, dass die Geschäftsprozesse in ihrer Gesamtheit, von der Datenerfassung durch Bürgerinnen, Bürger oder Unternehmen über die Abwicklung innerhalb der Verwaltung bis hin zur Archivierung der erzeugten Daten, ohne Medienbruch elektronisch abgewickelt werden. "Online-geeignet" sind Dienstleistungen und interne Verwaltungsleistungen, wenn sie mit Online-Verfahren wirtschaftlicher betrieben werden können als mit herkömmlichen Verfahren. Die Wirtschaftlichkeit ergibt sich dabei sowohl aus den Einsparpotenzialen für die Verwaltung selbst, als auch aus dem volkswirtschaftlichen Nutzen für Bürgerinnen, Bürger und Wirtschaft, insbesondere auch für den Standort Niedersachsen. [...] (Quelle: Einleitung)

Government policy‐making emphasis worldwide is moving increasingly to how ICT can be used to achieve efficiency savings (Gershon 2004) or to transform activities (Cabinet Office; Transformational Government 2005). The role of ICT in achieving efficiency benefits or supporting transformational change is almost universally accepted by policy‐makers, despite the fact that little robust evidence exists.eGovernment evaluation methodologies are reviewed and evidence is provided in this paper to demonstrate that transformational eGovernment projects produce greater benefits than other types of initiatives. The level of benefits for different groups of beneficiaries is examined. A key factor determining benefits and impact of any project is the number of users of the service and/or the frequency of use of a system.

Small firms account for a significant portion of the business in the state of California. They face greatest regulatory costs in complying with government regulations. They are also the ones carrying the burden of sorting through the government complexity. The problem is, of course, that historically government services have not been customer-centric. Due to the complexity of the organizational structure, its services are often department-based and not coordinated across respective government entities. This paper looks into the state efforts to help small business and examines existing resources for registering a firm in the state of California and compares it with existing customer-centric eGovernment solutions in other states.

After some years of postponed IPv6 adoption, in February 2011 the depletion of the central repository of IPv4 Internet addresses managed by the IANA finally motivated countries to walk down the road to the almost infinite address space provided by IPv6. The dependence of the global economy on the connectivity offered by Internet access has forced to start the long and complex process of IPv6 transition in all countries. While the basic technological aspects can be considered resolved, the expected coexistence of both protocols for a long time to come raises the need to coordinate actions at national and supranational levels. Governments have played in the past a tractor role in promoting new technological innovation supporting the evolution from industrial society to the knowledge society, so it is necessary that they exercise leadership once again in the transition to IPv6. This need has been identified as a priority by the European Union, which, in the "European eGovernment Action Plan 2011-2015", demanded governments to lead by example by taking "action to upgrade IPv6-relevant eGovernment infrastructure (portals, websites, applications etc.) and online services of public interest". In that sense, some European governments have already started their IPv6 transition, acquiring valuable knowledge about the challenges of the process. Among them, Germany, Spain, and Turkey have carried out, as part of the GEN6 project, three national pilots of transition to IPv6 focused on the upgrade of different elements of the eGovernment infrastructure: government networks, websites and services, and data centres. This booklet describes some relevant aspects of the IPv6 transition in eGovernment services, based on the experiences of these national pilots, which will help you to design your own way to IPv6.