Suchergebnisse

Foreword, About the author, The website, Acknowledgements, Part One, 1 Why business plan?, 2 What is an organisation?, 3 What to include in a business plan, 4 Marketing and finance, Part Two, 5 Clinical risk, 6 Prescribing, 7 Communication within the practice, 8 Information management and technology (IM & T), 9 Health needs and health gain, 10 Audit, Part Three, 11 Staff roles and responsibilities, 12 Policies and procedures, 13 Employment law and equalities, 14 Personnel v human resource management, 15 The learning organisation, 16 Preparing for the future, Index