Suchergebnisse

The "Inverted-U Hypothesis" states that for a given task, there is an optimal level of workload or demand that yields the highest level of performance. A departure in either direction will result in a monotonically lower performance level, hence an inverted-U-shaped relationship between task demand and quality of performance. Most studies to date have failed to demonstrate the left-hand branch of the curve, that is, the regime in which performance presumably rises as load increases. The purpose of this study was to explore whether lowlevel additional demand on the monitor would result in improved performance. Four groups of subjects performed a visual monitoring task for 48 min, then two of the four groups were given additional tasks, and a third had potentially distracting information on its display. Results indicated that the two groups with additional demand detected more signals than did the control group or the control-plus-distraction group. There were no significant differences in false alarms.

This paper proposes a design procedure for control and display systems in which levels of automation vary over a significant range. The elements of the primary analysis tool (the Optimal Control Model of the Human Operator) are briefly reviewed, and the use of the model at three levels of specification (information level, display-element level, and display-format level) is discussed. Based on observation and pilot commentary, it is assumed that the pilot allocates his attention to control the aircraft to the desired level of performance, and then, with remaining capacity, to monitor displays. This facet of behavior is incorporated into the design procedure so that regardless of the level of control automation, all systems are compared at the same level of control performance. The design procedure is applied to the longitudinal control of a CH-47 helicopter. The procedure points out the need for performance-workload relations for control, which are fairly well understood, and performance-workload relations for monitoring, about which little is known.