Intangible costs of data breach events
The intangible costs of data breach events encompass for instance the loss of investor confidence, reputational damage and loss of competitive advantage. Yet, existing literature sheds light on this phenomenon only to a limited extent due to methodological challenges related to the estimation of intangible concepts. The assessment of the intangible costs of data breach events plays a central role in information security investment decisions, as well as in the implementation of crisis response plans to attenuate the impact of the event announcement. Given the relevance of the assessment of i...