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Co-production and Japanese healthcare: work environment, governance, service quality and social values
In: Routledge studies in health management
"Healthcare in most developed countries face a complex and partly contradictory mix of financial, social and political challenges. Fiscal strains combined with New Public Management agendas have caused severe cutbacks and calls for greater efficiency in public healthcare, resulting in a growing concern about service quality. Co-production and Japanese Healthcare explores a possibility to address these issues from a new perspective that emphasizes greater collaboration between the staff and patients. Here professionals and patients/clients act as 'partners to co-produce healthcare through their mutual contributions'. Japan has a unique system of two user-owned healthcare providers with nearly 200 hospitals, 500 clinics and 50,000 beds. However, they differ from each other and from public hospitals, in terms of their work environment, service quality, governance models and social values. This volume compares cooperative and public healthcare providers at ten hospitals across Japan with survey data from the staff, as well as from the patients and volunteers at four hospitals. It will be of interest to researchers, academics, and students in the fields of healthcare management, public and non-profit management, human resource management"--
Co-production and public service management: citizenship, governance and public service management
In: Routledge critical studies in public management
Between markets and politics: co-operatives in Sweden
In: Public policy and social welfare 7
Voluntary associations and Nordic party systems: a study of overlapping memberships and cross-pressures in Finland, Norway and Sweden
In: Stockholm studies in politics 10
Work environment, governance and service quality in Japanese healthcare
In: Zarządzanie Publiczne, Heft 1(47)/2019, S. 5-17
Co-production as a social and governance innovation in public services
The OECD considers co-production an important social innovation. This paper discusses alternative definitions of innovation, since traditional definitions, employed by economists for industry and manufacture, do not fit well with public service provision. It then presents some definitions of co-production, discusses the relationship between staff and their clients, and asks whether co-production is based on individual acts, collective action or both. It briefly discusses several factors that can contribute to making co-production more sustainable. This paper concludes that governments should develop more flexible, service specific and organization specific approaches for promoting co-production, rather than looking for simple "one size fits all" solutions to the challenges facing public service delivery in the 21st Century, particularly for enduring welfare services. Finally, it recommends more research to promote sustainable co-production.
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Collective Action and the Sustainability of Co-Production
In: Public management review, Band 16, Heft 3, S. 383-401
ISSN: 1471-9037
Hybridity, Coproduction, and Third Sector Social Services in Europe
In: American behavioral scientist: ABS, Band 58, Heft 11, S. 1412-1424
ISSN: 1552-3381
This article analyzes hybridity in third sector organizations (TSOs) in relation to the coproduction of public services. It begins by discussing hybridity in terms of the overlap between the third sector and other social institutions like the state, market, and community, illustrated by the welfare triangle. Then, it briefly introduces three different public administration regimes. It argues that changing from one area of overlap to another may place TSOs in an unfamiliar, or even alien, environment, resulting in increased hybridity and complexity. After it turns to coproduction and notes, it can refer to a variety of phenomena at various levels that contribute to the growing hybridity and complexity for TSOs and their leaders. It concludes that TSOs can orient themselves toward one of two main kinds of hybridity. A number of hypotheses are presented and some preliminary conclusions about the importance of coproduction for the governance of hybrid organizations are reached at the end of the article.
Hybridity, Coproduction, and Third Sector Social Services in Europe
In: American behavioral scientist: ABS, Band 58, Heft 11, S. 1412-1424
ISSN: 0002-7642
Collective Action and the Sustainability of Co-Production
In: Public management review, Band 16, Heft 3, S. 383-401
ISSN: 1471-9045
Collective Action and the Sustainability of Co-Production
In: Public management review, Band 16, Heft 3, S. 383-401
ISSN: 1471-9045
Co-Produção, nova governança pública e serviços sociais no Terceiro Setor na Europa
In: Ciências sociais UNISINOS: revista do Programa de Pós-Graduação em Ciências Sociais Aplicadas da Universidade do Vale do Rio dos Sinos, Band 47, Heft 1, S. 15-24
ISSN: 2177-6229
Cooperatives and democracy in Scandinavia: the case of Sweden
In: Nordic civil society at a cross-roads: transforming the popular movement tradition, S. 109-126
"This article seeks to make a contribution to a wider political science dialogue on the importance of cooperative solutions in the Scandinavian countries, with a focus on their role for democratic development and with Sweden as the empirical setting. In the article, the author maintains that democracy and the market could and should be more closely related to each other through intelligent organizational design and elaborates on a possible future for cooperative solutions outside of the traditional cooperative field and more mature industries." (author's abstract)