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Purpose: Collaboration has become an increasingly more common strategy when developing care sectors while, coincidentally, experience and research show that collaboration development may be problematic in itself. This study aims to achieve better understanding of collaboration processes. Method: A local project that aimed at improving the quality of healthcare and social care by developing the co-operation between organizations took place in Sweden, and by using participatory action research, PAR, this process was followed between 2004 and 2008. Material was gathered through participant observation from the perspective of patients, relatives, staff, managers and politicians. A descriptive narrative was compiled and a hermeneutic interpretation was performed. Results: Initially, the development of collaboration was impeded due to lack of communication between the participants from various levels within the organizations. With the support of PAR, communication arenas were arranged to handle social interaction as well as different perspectives and conflicts, which led to improved collaboration within the organizations as well as between the care organizations. Conclusion: Development of collaboration between organizations reflects how collaboration within one organization works. Collaboration is a social and interpersonal phenomenon, and readily available communication arenas are crucial for its development.

Purpose: Collaboration has become an increasingly more common strategy when developing care sectors while, coincidentally, experience and research show that collaboration development may be problematic in itself. This study aims to achieve better understanding of collaboration processes. Method: A local project that aimed at improving the quality of healthcare and social care by developing the co-operation between organizations took place in Sweden, and by using participatory action research, PAR, this process was followed between 2004 and 2008. Material was gathered through participant observation from the perspective of patients, relatives, staff, managers and politicians. A descriptive narrative was compiled and a hermeneutic interpretation was performed. Results: Initially, the development of collaboration was impeded due to lack of communication between the participants from various levels within the organizations. With the support of PAR, communication arenas were arranged to handle social interaction as well as different perspectives and conflicts, which led to improved collaboration within the organizations as well as between the care organizations. Conclusion: Development of collaboration between organizations reflects how collaboration within one organization works. Collaboration is a social and interpersonal phenomenon, and readily available communication arenas are crucial for its development.

The concept of Smart-Hospital is generally associated with a comprehensive care model capable of responding to the needs of health institutions, companies and patients in an optimum way in terms of economic, operative and environmental aspects aiming the improvement of care quality and sustainable use of resources. In this context, a Smart-Hospital is a technological and hyper-connected hospital in terms of telecommunications. Ahuge range of systems and devices generate information of a heterogeneous nature. In many cases, for reasons of efficiency and availability, this information is stored and processed in architectures external to the hospital itself. Centralized services housed in Cloud architectures or telemedicine / tele-assistance services are proof of this. Guaranteeing an adequate level of quality of service is a complex task when approached from an analytical point of view due to the large number of sources and their heterogeneous nature. The use of simulation tools allows this task to be undertaken and using different hypotheses in less time and at a reasonable cost. This article presents the results obtained, in terms of quality of communications, for a Smart-Hospital with an arbitrary collection of heterogeneous services connected by Metro-Ethernet access. The results obtained: loss of information, delays and jitter will be used to outline the capacities to be contracted from the telecommunications supplier. ; This work was supported by Spanish Government MEC Project TIN2013-47272-C2-1-R and by ITACA (Universitat Politecnica de Valencia). ; Gomez Sacristan, Á.; Rodríguez-Hernández, MA.; Sempere Paya, VM. (2015). Evaluation of Quality of Service in Smart-Hospital Communications. Journal of Medical Imaging and Health Informatics. 5(8):1864-1869. https://doi.org/10.1166/jmihi.2015.1660 ; S ; 1864 ; 1869 ; 5 ; 8

Information and Communication Technologies (ICT) mediated interactions, such as audio and video calls, are part of all companies' routines. Despite technological advances, no current ICT can perfectly mimic the unique characteristics of face-to-face interactions. As good-quality internal communication is critical to companies' operations, the increased demand for work-from-home jobs raises relevant questions regarding employees' capability to communicate properly. To better understand if the physical and temporal distance associated with the work-from-home represents a threat to employees' capacity to establish clear communications, this study explores the internal communication experiences of full-time home-based telecommuters. Adopting a transcendental phenomenological strategy and based on a mix of purposeful and snowball sampling, 23 employees were interviewed online. Two additional interviews with top managers from a company where all employees work from home were also performed. Following a thematic analysis, results did not reveal a direct relationship between physical and temporal distance and the quality of internal communication. Indeed, the increased media options adopted by employees after starting to work from home contributed to improving internal communication quality. The main identified communication issues, such as information segregation, are related to how internal communications are managed, and may happen whether employees work side-by-side or physically apart.

<p>The purpose of this study was to analyze the effect of communication, governance and financial capacity on service quality and lecturer performance. The population in this study is 2,381 lecturers in Makassar area, slovin formulation was used to obtain 342 lecturers as a sample. Data from the questionnaires were analyzed using Structural Equation Model using AMOS Ver. 18. The study found that the communication and governance positive and significant effect on service quality, financial capability has a negative and no significant effect on service quality. Communication and financial capability has a positive and significant effect on lecturers performance, while the governance positive and insignificant effect on lecturers performance. Service quality has a positive and significant effect on lecturers' performance. Indirectly for variable i.e. service quality as a mediating role has a positive and insignificant in explaining the effect of communication on lecturer performance, Service quality as a mediating role has a positive and insignificant in explaining the effect of governance on lecturer performance. On the other section, service quality as a mediating role has a negative and significant in explaining the effect of financial capabilities on lecturer's performance.<em></em></p>

Lebensqualität in europäischen Großstädten.

The given article contains reflections in the field of human resources management, in particular the effects of communication, the priorities and the ways of providing effective feedback, which makes a considerable contribution to improving the quality assurance of the educational system in the Republic of Moldova, including the higher education system. Important emphasis is placed on the formation of the tradition of obtaining effective feedback from employees, colleagues, partners by managers at all management levels. What is the power of feedback? What can effective feedback do and enable? However, the elucidation of the impact resulting from the implementation of this theory in the professional life of each team and its promotion are essential in order to ensure quality in the management system in education. The objective of the study is to highlight the importance and necessity of applying feedback in the activity process, but not just any feedback, but feedback that generates essential improvements in the results of team/collective/institutional activity and raises the managerial culture to a new organizational level.