Indizar la disidencia afectivo-sexual en bibliotecas. Buenas prácticas en el tratamiento de la información para la comunidad GLTTIBQ (gay, lésbicas, transexual, travesti, intersexual, bisexual, queer)
The classification tools and the controlled vocabularies have a long intervention in the scientific literature of biases and criticisms about their endemic problems in relation to the treatment of the contents referring to non-heteronormative affective-sexual panoramas. Queer and gender theory have made their great contributions in involving functional, social and democratic solutions within the information processing that help the user to interact with the catalog by training suitable, open and prepared professionals for this task. Achieving the aforementioned would imply getting rid of a hegemony in the cataloging / classification to successfully reach the institutional catalog and the correct approach to the reference, participating in an interaction / reflection of the users with the professionals, showing and teaching the accessibility of the information from an inclusive perspective. The present proposal is carried out through an analysis of the relevant literature, paying special attention to the resources that come from the critical perspective of Social Library and considering two main main approaches: first, to point out the existing methods of historical stigmatization in the treatment of the information that comes from the indexing processes and the second refers to possible tools to use to exercise good library practices, thus guaranteeing the recognition of all relevant discourse in relation to the representativeness and accessibility of the GLTTIBQ community.