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About the authors -- Publisher's acknowledgements -- Authors' acknowledgements -- Introduction -- How to use this book -- Team coaching essentials -- Your role -- Developing your skills -- Coaching your team -- Understanding your team -- Mapping your team -- Getting started -- Achieving game-changing results -- Focus on outcomes -- Purpose, goals and roles -- Managing performance -- Collaborating with others -- Working with change -- Review: focus on outcomes -- Focus on people -- Building engagement -- Resilience proofing your team -- Developing trust -- Developing team potential -- Review: focus on people -- Focus on communication -- Positive conversations -- Holding great meetings -- Virtual and cross-cultural teams -- Creating your communication plan -- Review: focus on communication -- Pulling it all together : a compact guide for everyday coaching -- Common team challenges -- Frequently asked questions (faqs) -- Getting support and developing your skills -- Conclusion: achieving game-changing results -- Notes -- Recommended resources -- Index

Introduction / Rochelle Kapp and Bongi Bangeni -- Students' negotiation of learning and identity in working-class schooling / Rochelle Kapp, Elmi Badenhorst, Bongi Bangeni, Tracy S. Craig, Viki Janse van Rensburg, Kate le Roux, Robert Prince, June Pym and Ermien van Pletzen -- Closing the gap : three mathematics students talk about their transition to and through their undergraduate degrees in the sciences / Kate le Roux -- "Going nowhere slowly? : a longitudinal perspective on a first-generation woman student's withdrawal from university / Judy Sacks and Rochelle Kapp -- Humanities' students negotiation of language, literacy and identity / Rochelle Kapp and Bongi Bangeni -- The role of religion in mediating the transition to higher education / Bongi Bangeni and June Pym -- A longitudinal account of the factors shaping the degree paths of black students / Bongi Bangeni -- Enabling capabilities in an engineering extended curriculum programme / Tracy S. Craig -- The impact of previous experiences and social connectedness on students' transition to higher education / June Pym and Judy Sacks -- Conclusion : exploring the implications of students' learning journeys for policy and practice / Bongi Bangeni and Rochelle Kapp

Platform. TVIV's new audience: Netflix's business model and model spectators / Jana Zündel -- Netflix, imagined affordances, and the illusion of control / Annette Markham, Simona Stavrova, and Max Schlüter -- The Emergence of Netflix and the New Digital Economic Geography of Hollywood / Luis F. Alvarez León -- Lovemarked Distribution and Consumers' Behavior: Netflix Communities Versus Piracy Users' Conduct / Gabriele Prosperi -- Content. Netflix and Film-as-TV: A Case Study of Stranger Things and The OA¿Ana / Cabral Martins -- At the Fringes of TV: Liminality and Privilege in Netflix's Original Scripted Dramedy Series / Jessica Ford -- Programming Gendered Content: Industry, Post-feminism, and Netflix's Serialized Exposition of Jessica Jones / Jason A. Smith, Briana L. Pocratsky, Marissa Kiss, and Christian Rafael Suero -- Netflix: Culturally Transformative and Equally Accessible / Kimberly Fain -- From ViKi to Netflix: Crossing Borders and Meshing Cultures / Oranit Klein Shagrir -- Viewer Practices. Transforming media production in an era of "binge-watching": Netflix's cinematic long-form serial programming and reception / Sheri Chinen Biesen -- Binge-Watching the Algorithmic Catalog: Making Sense of Netflix in the Aftermath of the Italian Launch / Fabio Giglietto, Chiara Checcaglini, Giada Marino, and Lella Mazzoli -- The Netflix Experience: A User-focused Approach to the Netflix Recommendation Algorithm / Daniela Varela Martinez and Anne Kaun -- Do Spoilers Matter?: Asynchronous Viewing Habits on Netflix and Twitter / Theo Plothe and Amber Buck -- "Are You Still Watching?": Audiovisual Consumption on Digital Platforms and Practices Related to the Routines of Netflix Users / Vanessa Amália D. Valiati -- .

Giving is our future / Blake Mycoskie -- Where was the entrepreneurial dinosaur, when we needed him? / Naveen Jain -- Work is love made visible / Pascal Finette -- Do you create from the light side or the dark side? / Martin Bjergegaard -- Simple ways to get super ideas / Richard St. John -- Starting without an idea / Camilla Ley Valentin -- How to conquer the world without money / Paavo Beckman -- From bad taste to Forbes Magazine / Sophie Trelles-Tvede -- Music for everyone / Andreas Ehn -- Don't underestimate the "product-market fit" phase / Thor Angelo -- Learning to become an entrepreneur / Murray Newlands -- Leadership from the trenches / Christian Lanng -- "B2both": why all startup founders need a growth currency / Lars Fjeldsøe-Nielsen -- Catching waves / Erik Anderson -- Entrepreneurship is a marathon, not a sprint / Mette Lykke -- How to build culture / Brian Chesky -- Why culture is just as important for tech startups as tech / Tine Thygesen -- The entrepreneur's guide to failing in a good way / Hampus Jakobsson -- Trust everyone! / Theis Søndergaard -- Listen, act, repeat / Craig Newmark -- We train people to innovate and then tell them to stop doing so / Tendayi Viki -- We are animals with tools / Salim Ismail -- Becoming truly data-driven / Danny Lange -- The land of lost ambition / Alf Rehn -- Curiosity is an irritating underestimated driving force / Julie Kjær-Madsen -- The innovator's disaster / Paul Nunes -- From capturing to creating value / Nathan Furr -- Innovation is born from the struggle / Simon Sinek -- You don't need more time / Seth Godin -- Pretotype or die / Tim Vang -- Startups are not a smaller version of a large company / Steve Blank -- When to not trust your gut / Thomas Wedell-Wedellsborg -- Banking is essential, but banks are not / Jacob de Geer -- Our hearts and minds will have much more time / Sonia Arrison -- Disruption is something you must experience yourself / Jimmy Maymann -- How to anticipate the future / Daniel Burrus -- The future leader is ethical, passionate, bold and driven by purpose / Sandja Brügmann -- The case for authenticity / Todd Dewett -- Knowing why you are there / Edgar H. Schein -- I want to redefine success in business / Bart Houlahan -- Companies with soul / Henry Mintzberg -- No idols > authentic vision / Thomas D. Zweifel -- Authentic leadership is narcissism / Christian Ørsted -- The world of today and tomorrow / Otto Scharmer -- Are you an 18 second manager? / Tom Peters

Foreword / Mark Pope -- Preface -- Acknowledgments -- Introduction -- Postmodern career counseling : a new perspective for the 21st century / Louis A. Busacca and Mark C. Rehfuss -- Perspectives -- Career counseling in postmodern times : emergence and narrative conceptions / Louis A. Busacca -- The postmodern impulse and career counselor preparation / Garrett J. McAuliffe and Judy Emmett -- Principles -- Multicultural career counseling : limitations of traditional career theory and scope of training / Kathy M. Evans and Viki P. Kelchner -- Culture and contextáin constructionist approaches to career counseling / Graham B. Stead and Brittan L. Davis -- Postmodern career assessment : advantages and considerations / Chris Wood and Zachary Scully -- Procedures -- Using the my career story workbook with an African American high school student / Mark C. Rehfuss -- Using my career chapter with a Malaysian engineer to write and tell a career story / Peter McIlveen -- Constructing a course : group career counseling with low-income, first-generation college students / Susan R. Barclay -- Early recollections with a paroled African American male : a career-focused group approach / Kevin B. Stoltz -- The storied approach to career co-construction with an older female client / Pamelia E. Brott -- Using the genogram for career assessment and intervention with an economically disadvantaged client / Donna M. Gibson and Julia V. Taylor -- Using life role analysis for career assessment and intervention with a transgender client / Varunee Faii Sangganjanavanich and Jessica A. Headley -- Using personal construct psychology : constructing a career with an Asian American client / Jennifer M. Taylor -- Tools to connect : using career card sorts with a latina client / Cassandra A. Storlie & Janice A. Byrd -- Possible selves mapping with a mexican american prospective first-generation college student / Rebecca E. Michel -- The life design genogram : self-construction with an Italian female transitioning to the world of work / Annamaria Di Fabio -- Relational cultural career assessment : caseáof an Indian immigrant first-year college student / Sneha Pitre and Donna Schultheiss -- Solution-focused career counseling with a male military veteran / Seth C. W. Hayden and Mark B. Scholl -- Using the one life tools narrative framework : from clarification to intentional exploration with an East Asian female / Mark Franklin and Rich Feller -- From the systems theory framework to my system of career influences : integrating theory and practice with a black South African male / Mary McMahon, Wendy Patton, and Mark Watson -- Action theory of career assessment for clients with chronic illness and disability / Tina Anctil -- Using chaos theory of careers as a counseling framework with a female African American college student / Delila Lashelle Owens -- Conclusion -- Postmodern principles and teaching considerations for 21st century career counseling / Louis A. Busacca and Mark C. Rehfuss -- Glossary -- Index